Territory Manager Jobs

About The Position

Requirements

• Bachelor’s degree in social services or a related field, or an equivalent combination of training and experience.
• Four years of experience in program management, including supervisory experience, or an equivalent combination of training and experience.
• Valid driver’s license and approval to drive from The Salvation Army’s insurance carrier.

Responsibilities

• Supervise social service programs and personnel, including planning, coordinating, instructing, monitoring, and evaluating staff performance; ensure compliance with organizational and departmental policies; and support staff development.
• Implement and oversee the Pathway of Hope program.
• Recruit, screen, and interview candidates for social service positions and recommend hires, promotions, and terminations to the Corps Officer.
• Conduct regular staff consultations, instruction, and training.
• Oversee accurate case records and service documentation, including monthly statistical and in-kind donation reports and records in HMIS, SIMS, and the National Statistical System.
• Serve as the primary Salvation Army contact for community service agencies in the service area.
• Engage with the community to identify needs, develop programs, improve assistance, and build an effective continuum of care.
• Regularly evaluate program effectiveness and mission alignment, and submit findings to the Corps Officer(s).
• Attend or oversee staff attendance at inter-agency, community, and state meetings as needed.
• Assign, supervise, and evaluate social service student interns.
• Develop or manage program policies and accountability measures aligned with United Way outcomes and The Salvation Army’s National Social Service standards.
• Prepare and deliver presentations about community needs and The Salvation Army for funding purposes or as requested.
• Plan, coordinate, and supervise assigned seasonal programs.
• Research and process government grant applications, collaborating with Corps Officers and the Development Director on preparation, compliance, contracts, and reporting.
• Work with Corps Officers to develop the annual budget, secure program funding, and manage program budgets.

Benefits

• Competitive salary and compensation.
• Flexible schedules and a casual dress environment.
• Paid time off, including vacation, sick time, personal time, and 11 paid holidays.
• Tuition reimbursement.
• Employee Assistance Program with 24/7 support, resources, and referrals.
• Health, dental, vision, hearing, life, and disability insurance benefits, subject to eligibility.
• Discounts on pet, auto, and home insurance.
• Retirement benefits.
• Work-life balance.