Manager Jobs

About The Position

Requirements

• At least 3 years of ophthalmic experience in a clinical, surgical, or practice administration role.
• Current ophthalmic certification (COA, COT, COMT, or CO-OSC), or equivalent experience as an ophthalmic practice administrator.
• Working knowledge of ophthalmic surgical workflows and pre-surgical diagnostics.
• Strong communication, organization, and problem-solving skills, with the ability to build trust and work effectively with physicians.
• Ability to coordinate across multiple teams and adjust to shifting priorities in a clinical setting.
• Must be based locally within the Moses Lake, Washington market; this is not a remote position.
• Authorization to work for an employer in the United States without visa sponsorship.

Nice To Haves

• Prior supervisory or lead experience in an ophthalmic practice, ambulatory surgery center, or office-based surgery setting.
• Experience supporting optometric outreach or building relationships with referring providers.
• Experience coordinating across multiple providers or practices within a surgical setting.

Responsibilities

• Lead day-to-day ophthalmic surgical operations, including surgical scheduling, workflow coordination, and patient flow.
• Serve as the primary on-site point of contact for physicians and keep surgical schedules and communication organized.
• Improve surgical schedule efficiency to maximize throughput and minimize downtime.
• Lead the office-based surgery program at the site and ensure each surgery day is planned, staffed, and ready to run on schedule.
• Partner with clinical and accreditation teams to implement office-based surgery policies, infection prevention standards, and patient safety protocols.
• Maintain patient safety protocols, including applicable sedation and monitoring procedures, emergency equipment checks, and staff emergency drills.
• Oversee pre-surgical diagnostics, patient workups, and coordination of ophthalmic testing, including biometry, topography, OCT, and visual fields.
• Ensure clinical findings align with surgical planning to support readiness and outcomes.
• Supervise, schedule, and train clinical and surgical staff, including staffing coordination and coverage planning according to the site model.
• Maintain continuous accreditation readiness for applicable accreditors, including mock surveys, policy and procedure upkeep, and survey preparation with the accreditation team.
• Ensure compliance with OSHA, HIPAA, and applicable state and federal regulations, including infection prevention, sterilization, and medication management requirements.
• Ensure accurate, complete, and timely surgical case documentation and maintain compliance within EHR systems.
• Lead quality improvement activities, including tracking quality indicators, conducting chart audits, reporting incidents, and implementing corrective action plans.
• Maintain staff training, competency, and credentialing records to meet accreditation and regulatory requirements.
• Partner with iSupply on inventory management, vendor coordination, and cost efficiency.
• Collaborate with the RCM team to align clinical operations, documentation, and reimbursement workflows.
• Coordinate as an on-site liaison across RCM, accreditation, compliance, and materials management teams.
• Support optometric outreach in coordination with the Provider Relations Manager – Optometric Growth.
• Build and maintain relationships with referring optometrists and assist with in-market engagement activities.
• Track and report operational performance metrics, including utilization, efficiency, and patient experience.
• Perform other duties as organizational needs or role objectives change.