Manager Jobs

About The Position

Requirements

• 8-10+ years of product management experience, with at least 2 years owning AI/ML-powered product experiences
• Proven PLG instincts: you've owned activation, onboarding, or self-serve growth metrics and know how to move them
• Deep curiosity about AI: you understand how generative AI and LLMs work well enough to push the boundaries of what's possible and have productive debates with engineers
• A track record of shipping: you've taken complex, ambiguous AI or growth initiatives from 0 to 1 and scaled them
• Data fluency: you're comfortable defining success metrics, designing experiments, and making judgment calls when the data is incomplete
• Enterprise product sensibility: you understand the unique constraints of building for enterprise buyers while optimizing for end-user delight
• Excellent communication skills: written, verbal, and visual; you can sell a vision and sweat the details

Nice To Haves

• Experience with content generation, document intelligence, or AI-assisted creation products
• Background in template ecosystems, marketplaces, or recommendation systems
• Familiarity with onboarding funnel analytics tools (e.g., Amplitude, Mixpanel)

Responsibilities

• Own the AI creation product surface: drive AI-powered asset generation, intelligent template recommendations, and the overall experience that turns a blank canvas into a working solution
• Define and drive the activation strategy: set the vision for how AI reduces time-to-value for new and expanding users, with a clear north star metric and a roadmap to move it
• Improve AI output quality: define standards for AI-generated content in Smartsheet, and work with engineering and design to improve the accuracy and usefulness of outputs over time
• Build the PLG feedback loop: optimize creation flows to understand what drives users to their "aha moment," use that signal to iterate fast, and turn activation wins into expansion
• Partner deeply across the org: work with engineering, design, data science, and platform teams to ship capabilities that are both technically excellent and delightful to use
• Set the bar for quality and craft: define what "great" looks like for AI-generated content in Smartsheet and hold the team accountable to it
• Communicate with influence: distill complex AI and growth dynamics into crisp strategy narratives for executives, GTM partners, and the broader product org

Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)