Admin Jobs

About The Position

Requirements

• Strong verbal and written communication skills.
• Excellent listening skills and attention to detail.
• Ability to thrive in a collaborative team environment.
• Strong customer service mindset and relationship-building abilities.
• Proficiency with Microsoft Office applications.
• Comfortable learning and using CRM systems and business software.
• Strong organizational and time-management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Nice To Haves

• Industry or product knowledge is preferred but not required.

Responsibilities

• Identify and distribute quality new construction leads to Account Managers in a timely and professional manner.
• Enter and maintain project information within the company's CRM system.
• Support Account Managers with project tracking and opportunity management.
• Follow up on active, warm, and cold leads to support the sales process.
• Process and coordinate jobs for production teams, ensuring information is accurate, complete, and submitted on time.
• Utilize company systems and technology, including CRM software, Prophet 21, Microsoft Office, and email platforms.
• Provide professional service and support to customers, Account Managers, branch teams, and internal stakeholders.
• Build and maintain strong working relationships with Account Managers and internal partners.
• Assist with customer service initiatives that enhance the customer experience.
• Communicate operational or customer service concerns to management as needed.
• Work closely with Commercial Services, production teams, and sales teams to support growth objectives.
• Participate in company meetings, training sessions, and professional development opportunities.
• Support additional projects and responsibilities as assigned.

Benefits

• 401(k) and Employee Profit Sharing
• Full-time, steady work
• Opportunities for advancement
• Competitive pay based on experience
• World-class training and paid learning incentives