Privacy Policy

Last Updated: November 11, 2026

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This privacy policy ("Privacy Policy") describes how Teal Labs, Inc. ("Teal," "we," "us," or "our") collects, uses, and shares information about you when you use our websites, mobile applications, and other online products and services (collectively, the "Service") or when you otherwise interact with us.

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By using the Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.

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1. Information We Collect

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We collect information you provide directly to us, information we collect automatically when you use the Service, and information from third-party sources.

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Information You Provide to Us

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Account Information. When you create an account, we collect your name, email address, and password. You may also choose to provide a profile photo, phone number, location, and other optional information.

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Career Content. When you use our career tools, we collect the content you create, upload, or input, including resumes and resume content (work history, education, skills, certifications), cover letters, job descriptions you save or analyze, notes, goals, and other career planning content, interview preparation materials, and job application tracking information.

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Payment Information. If you subscribe to Teal+, our payment processor (Stripe) collects your payment card information. We receive only limited payment information such as the last four digits of your card, card type, and billing address.

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Communications. When you contact us for support or otherwise communicate with us, we collect the content of those communications.

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Information We Collect Automatically

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Usage Information. We collect information about your interactions with the Service, including the features you use, the actions you take, the time, frequency, and duration of your activities, and the content you view or engage with.

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Device and Connection Information. We collect information about the devices you use to access the Service, including device type, operating system, browser type, IP address, and unique device identifiers.

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Cookies and Similar Technologies. We use cookies, pixels, and similar technologies to collect information about your browsing activities. See the "Cookies and Tracking Technologies" section below for more information.

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Information from Third Parties

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LinkedIn Data. If you choose to import your LinkedIn profile, we receive your profile information directly from LinkedIn based on the permissions you grant.

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Job Board Data. When you use our job search features, we may receive job listing information from third-party job boards and aggregators.

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Google User Data

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If you connect your Google account to Teal, we access the Google information described below, based on the permissions you grant. When you sign up with Google, Teal asks for access to your contacts, your calendar, and the Google Drive files you pick. Teal asks for Gmail separately, after explaining what it reads, and you can skip it. On Google's permission screen you can leave any of these unchecked, and the features you allow are turned on. You can turn calendar events, Gmail, or Google Drive off in Teal's settings at any time. Teal never emails anyone on its own: it sends only the replies you approve, to the person who wrote to you, never sends email you have not seen, and never changes anything in your Google account except calendar events you approve and replies or reply drafts you approve (described below).

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• Google profile information. Your name, email address, and profile photo (via Google sign-in), used to create and sign you into your account.
• Google contacts. Your saved contacts and your "other contacts," meaning people you have emailed but never saved as a contact, used to build and maintain your personal network in Teal.
• Google Calendar (read). Your calendar events, including their titles, times, descriptions, and attendees, used to give you context about the people you are meeting and to suggest timely follow-ups.
• Google Calendar (events, optional). If you allow calendar events, Teal's assistant can add, change, or remove events on Google calendars you own, such as an interview for an opportunity you track. The assistant shows you the event's title, time, and calendar and acts only after you approve. Teal invites no one and sends no notifications, and it will not change or remove an event that has other people on it or that repeats. You can undo each change from Teal, unless you have changed the event in Google Calendar since.
• Gmail (optional). If you turn on Gmail, Teal reads email in your Gmail to find messages about the opportunities you track in Teal, such as a recruiter's reply, an interview invitation, an offer, or a rejection. When you turn Gmail on, Teal looks back over the past seven days, then checks new mail about once an hour. Teal first checks only each message's sender and subject. It reads the text of a message only when the sender or subject matches an opportunity you track: for example, the company's own email domain, a person you linked to that opportunity, or a hiring or scheduling service naming that company. Teal never opens attachments and skips mail you sent, drafts, spam, and trash. The message text is processed in memory on Teal's servers and by our AI provider (see "Google Data and AI"), and then discarded. Teal does not store the email itself: not its text, subject, attachments, or sender address. (If you ask Teal to reply, see "Gmail replies and drafts" below for what it keeps.) Teal keeps only an inbox signal on the matched opportunity. The signal records what kind of message it was, the Gmail message ID (so the same message is not processed twice), when it arrived, which opportunity and person it matched, a one-line note Teal writes from its own records (for example, "Interview invite from Maya Chen for Staff Engineer"), and any suggested change to the opportunity. Teal never changes an opportunity because of an email; it suggests the change, and you accept or dismiss it.
• Gmail replies and drafts (optional). With Gmail on, you can ask Teal's assistant to reply to an email Teal matched to an opportunity you track. Teal writes the reply and shows you the recipient, subject, and full text. You then choose:
  • Send it. Teal sends the reply from your Gmail, in that email's thread, only when you tap Send on that exact message. Typing a reply in chat cannot send it, and a sent email can't be unsent.
  • Save it as a draft. Teal leaves the reply as a draft in your Gmail, in that thread, after you approve it, for you to edit and send yourself. Teal never sends drafts, and you can delete a draft from Teal or Gmail.

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  Teal replies only to the sender of the matched email, or to that email's reply-to address when it is on the sender's or the tracked company's domain, and never to other addresses. Teal holds the reply's text only while it waits for your approval (at most about ten minutes) and then deletes its copy. Afterwards it keeps a record of the reply: the recipient, the subject line, and the Gmail message or draft ID.

• Google Drive (resumes, optional). If you allow Google Drive, you choose resume files from Drive using Google's file picker, and Teal can open only the files you pick. It cannot see the rest of your Drive. A file you pick is imported into your Career profile the same way as a resume you upload, and is then handled like any other resume you give Teal.
• Authorization credentials used to maintain the connection.

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We use Google user data only to provide these features to you. We store it on our servers in the United States, encrypted in transit and at rest. The OAuth tokens that authorize our access are additionally encrypted by our application before they are stored. We never sell Google user data, never use it for advertising, and never use it to determine credit-worthiness. We share it only as described in "How We Share Your Information" and "Google Data and AI."

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Who at Teal can see it. Authorized Teal staff can view your account as you see it only when you ask for help and agree to let us look, to investigate a security issue or bug, or to comply with the law. This access is limited to authorized staff, recorded, and ends automatically after 8 hours. Outside those cases, no one at Teal reads your Gmail-derived inbox signals, contacts, calendar events, or Google Drive files, except as aggregated and anonymized data for internal operations.

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You can turn off any optional Google feature, or remove Teal's access from your Google Account, at any time (see "Your Rights and Choices" and "Data Retention").

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Teal Browser Extension

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The Teal browser extension for Chrome, Microsoft Edge, Firefox and Safari saves the web page you're viewing to your Teal account when you click Save.

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What the extension collects. When you open the extension while connected, it sends the address (URL) of the tab you have open to Teal. Teal uses it to tell you whether that page is already in your tracker. When you click Save, it sends that address to Teal again to save the page. The extension reads only the active tab, and only when you open it. It does not read the content of the pages you visit, does not collect your browsing history, and does not run on pages in the background.

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What Teal does with it. Teal's servers read the publicly available page at the address you saved. Teal adds the job or person to your Teal account, the same way as adding them inside Teal. Saved items follow the rest of this policy, including deletion when you delete them or your account.

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What the extension stores on your device. To keep you connected without signing in again, the extension stores sign-in tokens issued by Teal and a shortened form of your email address (for example, m***@gmail.com) in your browser's extension storage. They stay on your device until the extension finds that its connection has ended, you remove the extension, or you clear its data. To end every browser's connection, go to Teal Settings and choose Disconnect all browsers. Teal stops renewing the extension's sign-in at once. A browser can keep saving for up to an hour, until its current sign-in expires.

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Sharing. The extension communicates only with Teal's servers. It contains no analytics, advertising or third-party code. Teal does not sell data from the extension, does not use it for advertising, and does not use it to determine creditworthiness or for lending.

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Limited Use. The use of information received from the Teal browser extension complies with the Chrome Web Store User Data Policy, including the Limited Use requirements. Teal uses that information only to provide and improve the extension's single purpose, saving pages you choose to your Teal account. It transfers the information only as needed to provide that purpose, to comply with law, or as part of a merger or acquisition. People read it only with your consent, for security, or to comply with law.

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Questions about the extension: membersupport@tealhq.com.

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2. How We Use Your Information

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We use the information we collect to provide and improve the Service, including to create and maintain your account, process your subscription payments, provide our career tools (resume builder, job tracker, AI-powered suggestions), respond to your questions and requests, send you technical notices, updates, and administrative messages, and send you marketing communications (with your consent, where required).

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We also use your information to analyze usage patterns to improve the Service, detect, investigate, and prevent fraudulent or unauthorized activity, comply with legal obligations, and protect the rights and safety of Teal and our users.

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How We Use Connected Google Account Data

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We use information received from Google APIs only to provide or improve user-facing Teal features, including:

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• importing and syncing contacts into your private Teal network;
• enriching contacts with professional information;
• identifying relevant relationships and potential paths to companies or opportunities;
• suggesting introductions, outreach, follow-ups, and other career-related actions;
• using Calendar context to understand interactions and suggest relevant actions;
• if you turn on Gmail, finding emails about the opportunities you track, noting them on those opportunities, and writing replies or drafts you ask for;
• if you allow calendar events, adding, changing, or removing the events you approve; and
• if you allow Google Drive, importing the resume files you pick.

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Teal never changes your Google Contacts. Teal changes your Google Calendar or Gmail only as described in "Google User Data," and only after you approve each change.

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3. AI-Powered Features

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Teal uses artificial intelligence and machine learning to power certain features of the Service, including resume optimization suggestions and keyword analysis, job matching and recommendations, cover letter and content generation, and interview preparation assistance.

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When you use AI-powered features, your content (such as resume text and job descriptions) is processed by our AI systems and by third-party AI service providers that power features such as reading resumes, writing help, matching, research, and voice. We send these providers only what a feature needs. We require our AI service providers to maintain appropriate security measures and to use your data only to provide services to us.

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Teal does not use your career content, such as resumes, cover letters, and job descriptions, to train AI models. If that changes, we will update this policy before we start, and it will never include data obtained from Google APIs, including resumes you import from Google Drive (see "Google Data and AI").

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Google Data and AI

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Teal may use third-party AI providers to process limited Google-derived contact and Calendar information to provide personalized recommendations and other user-facing features. When you use a connected AI integration, relevant information may also be shared at your direction.

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AI processing of your email. When Gmail is on, Teal uses an AI model to tell what kind of message an email is: a reply, an interview invitation, a rejection, an offer, or something else. Only the sender, subject, and text of a message that matched an opportunity you track are sent, along with that opportunity's title and company. The request goes through OpenRouter, an AI routing service, to Anthropic's Claude model running on Amazon Bedrock, on a route that requires zero data retention. The providers process the message to return the answer and do not store it or use it to train models. The model returns only the kind of message. The note on your opportunity is written by Teal, not by the model, and the email is not stored by Teal. When you ask Teal to reply to an email, the same model, on the same zero-retention route, reads that email, your instructions, your name, and the opportunity's title and company to write the reply you then review.

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AI processing of your resumes. When you import a resume, including one you pick from Google Drive, Teal sends the file to AI document-processing providers that read it and turn it into structured entries such as roles, skills, and accomplishments. Teal then sends those entries, with the closest matching entries already in your Teal profile, to an AI matching provider, so Teal can add what is new without duplicating what you have. These providers process the resume only to return the result and do not use it to train models.

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Teal does not use any data obtained from Google APIs, including your Gmail, files you pick from Google Drive (and resumes imported from them), your calendar, and your contacts, to develop, improve, or train generalized or non-personalized artificial intelligence or machine-learning models. Teal does not allow AI providers processing this data on its behalf to do so.

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4. How We Share Your Information

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We do not sell your personal information. We share information in the following circumstances:

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Service Providers. We share information with vendors, consultants, and other service providers who need access to such information to perform services on our behalf, including payment processing (Stripe), cloud hosting and infrastructure, analytics services, customer support tools, and email delivery services.

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Legal Requirements. We may disclose information if required to do so by law or in response to valid requests by public authorities.

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Business Transfers. If Teal is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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With Your Consent. We may share information with third parties when you give us consent to do so.

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Sharing Google Data

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Teal may share limited Google-derived information with service providers when necessary to provide user-facing features you choose to use, including professional enrichment and AI features.

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To show you current roles, companies, and profiles for the people in your network, we share their email addresses, which can include people from your contacts and from your calendar invitations, with a third-party data-enrichment provider (currently FullEnrich). We send only the email address and internal correlation identifiers. Our enrichment providers process the data we submit only to provide the service to us. They may not sell it or use it for their own purposes, including training models, and they delete it within three months. We never send the content of your email, Google Drive files, or calendar events to enrichment providers.

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Teal does not sell Google user data or use or transfer it for advertising, retargeting, credit, or lending purposes. Access is otherwise limited to providing requested features, maintaining security, resolving technical issues, or complying with law.

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Google API Services User Data Policy

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Teal's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

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5. Cookies and Tracking Technologies

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We use the following types of cookies and tracking technologies:

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Essential Cookies are required for the Service to function and cannot be disabled. They include authentication cookies and security cookies.

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Analytics Cookies help us understand how visitors interact with the Service. We use Google Analytics to collect usage data.

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Marketing Cookies are used to deliver relevant advertisements and track campaign performance. These include cookies from advertising partners.

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Affiliate Tracking. We participate in the Impact.com affiliate program. When you arrive at Teal through an affiliate link, Impact.com may place cookies to track the referral for commission purposes. This tracking is used solely for affiliate attribution and does not affect your use of the Service.

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You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may affect the functionality of the Service.

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6. Data Retention

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We retain your information for as long as your account is active or as needed to provide you with the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

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When you delete your account, we delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

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Retention of Connected Google Account Data

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We retain Google-derived information and authorization credentials only as long as needed to provide connected features, maintain security, and comply with law.

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• Email. Teal does not keep your email. Inbox signals derived from it are kept until you turn Gmail off, which deletes every inbox signal right away. A change you accepted from a signal (for example, moving an opportunity to Interviewing) is your own change and stays. If you remove Teal's access from your Google Account, Teal stops reading your email, and your inbox signals stay until you turn Gmail off in Teal.
• Turning off a feature.
  • Turning off Gmail stops Teal reading, drafting, and sending email, and deletes your inbox signals. Replies already sent and drafts already in your Gmail stay there.
  • Turning off Google Drive stops Teal opening files from your Drive. Resumes you already imported stay in Teal.
  • Turning off calendar events stops Teal changing your calendar. Events already on your calendar stay there, and Teal keeps reading your calendar while your Google account is connected.
  • Turning off a feature does not remove Teal's permission in your Google Account. You can remove it at any time from your Google Account permissions page.
• Removing Teal's access. You can remove Teal's access at any time from your Google Account permissions page. Teal then stops using that Google account. To delete your inbox signals, turn Gmail off in Teal's settings.
• What stays after you remove access. Data already imported into Teal stays and keeps powering your own features in Teal. This includes people, companies, calendar-derived details, resumes you imported, and the history of changes you made. Events Teal added to your Google Calendar stay on your calendar. To remove imported data too, delete your Teal account.
• Deleting your account. Deleting your account asks Google to remove Teal's access first, then deletes your personal information, including all Google-derived data, as described above.

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When you delete your account, Teal deletes or anonymizes personal information from active systems within 30 days. Backup copies are removed according to Teal's retention schedule.

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7. Data Security

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We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls limiting employee access to personal data, and secure cloud infrastructure.

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However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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8. International Data Transfers

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Teal is based in the United States, and we process and store information in the United States. If you are located outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. Some service providers we use to deliver features may process your information in other locations.

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9. Your Rights and Choices

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Depending on your location, you may have certain rights regarding your personal information.

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Account Information. You can update or correct your account information at any time by logging into your account settings.

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Data Export. You can request a copy of your data by contacting us at membersupport@tealhq.com.

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Deletion. You can delete your account and personal data at any time from your account settings, or by contacting us at membersupport@tealhq.com.

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Marketing Communications. You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or by contacting us at membersupport@tealhq.com.

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Connected Accounts

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Google Connection. In Teal's Settings, under Connected accounts, you can turn calendar events, Gmail (inbox signals, reply drafts, and replies), and Google Drive on or off. You can also revoke Teal's access at any time from your Google Account permissions page at https://myaccount.google.com/permissions, or by contacting us at membersupport@tealhq.com. You can delete your account from Settings. See "Data Retention" for what happens to your data when you turn a feature off, remove access, or delete your account.

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10. Additional Rights for California Residents

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If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.

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Right to Know. You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.

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Right to Delete. You have the right to request deletion of your personal information, subject to certain exceptions.

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Right to Opt-Out of Sale. We do not sell your personal information.

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Right to Non-Discrimination. We will not discriminate against you for exercising your CCPA rights.

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To exercise these rights, contact us at hello@tealhq.com. We will verify your identity before processing your request.

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11. Additional Rights for EEA and UK Residents

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If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR).

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Legal Basis for Processing. We process your personal data based on your consent (for marketing communications and optional data collection), contract performance (to provide the Service you requested), legitimate interests (to improve our services and prevent fraud), and legal obligations (to comply with applicable laws).

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Your Rights. You have the right to access your personal data, rectify inaccurate data, erase your data (right to be forgotten), restrict processing of your data, data portability, and object to processing based on legitimate interests.

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To exercise these rights, contact us at hello@tealhq.com.

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Data Protection Authority. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

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12. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes, we will provide notice through the Service or by other means.

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13. Contact Us

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If you have questions about this Privacy Policy or our privacy practices, please contact us at:

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Teal Labs, Inc.

7800 SW 57th Ave

South Miami, FL 33143

United States

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Email: hello@tealhq.com

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