Sr Clinical Dept Admin

Texas Tech University•El Paso, TX

1d•Onsite

About The Position

Manages the day-to-day administrative operations of a clinical department, exercising substantial initiative and independent judgment and applying knowledge of Health Sciences Center policies and procedures related to financial management and personnel administration. Provides direct supervision to departmental staff and coordinates with HSC administrative officials, other departments and units, granting agencies, other institutions, and government organizations. Work is performed onsite under usual office conditions and may involve deadlines, meetings, and some travel. The position is not eligible for remote or hybrid work. Texas Tech Health El Paso is not considering applicants who require employment visa sponsorship, including individuals with H1B visas or current student or postgraduate visas. The role directs departmental financial systems and oversees budgets, forecasting, fiscal controls, revenue cycle improvements, reporting, purchasing, and business planning. It advises the Department Chair on financial performance, resources, organizational effectiveness, and corrective actions, and partners with PLFSOM administration and clinical leaders on financial and operational matters. The position leads strategic and operational planning for clinical, academic, research, educational, and administrative units; evaluates progress toward departmental objectives; oversees technology and workflow improvements, clinician relations, facility resources, and compliance; and supports patient satisfaction and provider resource allocation. It serves on committees and coordinates departmental and practice IT support. The role directs and supervises non-clinical administrative support staff, including hiring, termination, training, payroll, performance evaluations, and employee relations. It leads faculty recruitment and onboarding in coordination with the Chair and Faculty Affairs, and ensures compliance with institutional, regulatory, and human resources requirements. The incumbent maintains effective relationships across the institution and community, meets required licensing, certification, compliance, and training obligations, follows applicable policies, and demonstrates and promotes TTUHSC El Paso’s Values. Other duties may be assigned.

Requirements

Master’s degree in health care administration or a business-related area.
Three years of progressively responsible administrative and supervisory experience.
Working knowledge of budgeting, accounting, recordkeeping, and business writing.
Ability to establish and maintain effective working relationships.
Knowledge of general administrative procedures related to personnel, payroll, and purchasing.
Effective oral and written communication skills.
Ability to exercise judgment in unusual or new situations and discretion when processing confidential material.
Proven record of achieving performance outcomes, such as financial, patient satisfaction, and provider metrics, and accomplishing departmental goals.
Demonstrated experience in financial and budget management and reporting, practice management or service delivery, and leading and implementing change.
Demonstrated ability to establish and sustain positive working relationships across organizational levels.
Experience in a management-level position within an integrated healthcare or hospital system, or managed care organization; experience in the assigned area of responsibility is preferred.
Demonstrated success mentoring and coaching staff through open and honest performance feedback.
Experience developing and implementing strategic goals and initiatives that support organizational success.

Nice To Haves

Experience in a management-level position within an integrated healthcare or hospital system, or managed care organization, preferably in the assigned area of responsibility.

Responsibilities

Direct departmental financial systems, including clinical and technical revenues, state appropriations, grants, contracts, designated funds, and gifts.
Partner with PLFSOM administration to establish operating parameters, provide financial oversight, safeguard resources, and maintain fiscal controls.
Direct annual budget preparation, forecasting, and monitoring; advise the Department Chair on fiscal performance, resource priorities, organizational effectiveness, and corrective actions.
Improve charge capture, billing lag, coding accuracy, and initial denials; verify, document, and approve financial write-offs.
Approve departmental purchases and policies in accordance with TTUHSC El Paso and TTUS requirements.
Prepare financial and administrative reports; interpret financial statements, evaluate performance, and plan capital and operating budgets.
Lead business planning for clinical and academic units and manage expenditures within institutional guidelines.
Collaborate with leaders on clinical fee schedules, collection targets, contracted reimbursement rates, and MSAs.
Oversee physician productivity and facility utilization with the Chair and Medical Director; review cFTE and other benchmarks and recommend adjustments.
Lead strategic initiatives for research, education, and administration aligned with institutional goals; evaluate operational needs and progress toward objectives.
Maintain partnerships to improve patient satisfaction and lead technology and workflow improvements with clinical leaders.
Ensure compliance with regulatory requirements and departmental practice standards; support health care reform outreach and advise on provider resource allocation.
Lead short- and long-range operational planning and advise leadership on resource allocation and implementation priorities.
Serve on departmental and institutional committees and coordinate Department and Practice IT support with TTUHSC El Paso and TTU IT.
Develop and execute departmental contracts and MSAs with Clinical Affairs, PLFSOM Administration, and General Counsel.
Direct and supervise non-clinical administrative support staff, including hiring, termination, training, payroll, performance evaluations, and employee relations.
Set staff priorities and accountability and support staff development.
Lead faculty recruitment with the Chair and Faculty Affairs to meet EPCH MSA onboarding requirements.
Oversee faculty onboarding, including EMR access, payer enrollment, provider templates, and Values-Based Culture integration.
Oversee departmental facilities and ensure facility policy compliance; identify equipment and funding needs and develop capital budget justifications and business plans.
Maintain effective relationships with institutional executives, administrators, physicians, staff, patients, and community members.
Maintain required licenses, certifications, compliance, and training; follow applicable policies and procedures and model and promote TTUHSC El Paso’s Values.
Perform other duties as assigned.