Clinical Dept Administrator

Texas Tech University•El Paso, TX

5d•Onsite

About The Position

The Clinical Dept Administrator is accountable for the operational success of the Department of Psychiatry in the Paul L. Foster School of Medicine. The role provides complex administrative oversight of departmental financial and operational performance, including clinical and technical revenues, state appropriations, grants and contract income, designated funds, and gifts. It also provides professional-level administrative support to the Department Chair and faculty and manages the day-to-day administrative operations of a clinical department. The position requires initiative, independent judgment, and general knowledge of Health Sciences Center policies and procedures related to financial management and personnel administration. It directly supervises department staff and coordinates with institutional officials, other departments and units, granting agencies, other institutions, and government organizations. Work is performed onsite under usual office conditions and may involve deadlines, meetings, and some travel. The position is not eligible for remote or hybrid work. The employer is not considering applicants who require employment visa sponsorship, including H-1B, student, or postgraduate visas. The administrator directs departmental financial operations and advises the Department Chair on financial strategy, organizational effectiveness, and operational and capital resource planning. The role leads business planning and financial performance initiatives for clinical and academic operations, oversees physician productivity and facility utilization, and builds partnerships to improve patient satisfaction, technology, workflows, clinician engagement, compliance, outreach, and resource management. It also leads strategic initiatives supporting research, education, and administration; supervises administrative staff and personnel functions; and partners with the Chair and Faculty Affairs on faculty recruitment and onboarding. The administrator manages facility resources, supports capital budget proposals, maintains professional relationships, completes required trainings and compliance obligations, and models Texas Tech Health El Paso’s stated values.

Requirements

Bachelor’s degree in health care administration or a business-related area.
Two years of progressively responsible administrative and supervisory experience.
Working knowledge of budgeting, accounting, recordkeeping, and business writing principles and fundamentals.
Ability to establish and maintain effective working relationships.
Knowledge of general administrative procedures relating to personnel, payroll, and purchasing.
Ability to communicate effectively, orally and in writing.
Ability to exercise judgment in unusual or new situations and discretion when processing confidential material.
Proven track record of driving successful performance outcomes, such as financial, patient satisfaction, and provider metrics, and accomplishing departmental goals.
Demonstrated experience in financial and budget management/reporting, practice management or service delivery, and leading and implementing change.
Experience in grants management.

Nice To Haves

Master’s or higher degree in a related administration, business, or medical field.
Demonstrated ability to establish, build, and sustain positive and effective working relationships across all organizational levels.
Management-level experience in an integrated behavioral health, healthcare, or hospital system, or managed care organization; experience in the assigned area of responsibility is preferred.
Demonstrated success mentoring and coaching staff through open and honest feedback to enhance performance.
Experience developing and implementing strategic goals and initiatives that support organizational success.

Responsibilities

Direct departmental financial operations, including budgeting, revenues, appropriations, grants, contracts, designated funds, gifts, revenue cycle management, reimbursement, expenditures, financial reporting, and fiscal oversight.
Advise the Department Chair on financial strategy, organizational effectiveness, and operational and capital resource planning.
Lead business planning and financial performance initiatives for clinical and academic operations; manage expenditures, ensure compliance with TTUHSC El Paso and TTUS requirements, approve departmental purchases, analyze financial performance, and oversee financial write-offs.
Collaborate with institutional leadership on fee schedules, reimbursement, collection strategies, and Master Service Agreements.
Oversee physician productivity, facility utilization, provider allocation, and performance against established benchmarks; recommend cFTE and operational adjustments.
Build strategic partnerships to enhance patient satisfaction, clinical technology, workflow efficiency, clinician engagement, leadership development, regulatory compliance, outreach initiatives, and facilities and resource management.
Lead research, educational, and administrative strategic initiatives aligned with TTUHSC El Paso’s mission and goals.
Support strategic planning and committee activities, coordinate departmental IT services, and develop contracts and MSAs with institutional leadership and legal counsel.
Supervise non-clinical administrative staff, oversee personnel functions, and lead faculty recruitment in partnership with the Department Chair and Faculty Affairs.
Oversee faculty onboarding, including EMR access, payer enrollment, provider scheduling templates, and Values-Based Culture integration; ensure compliance with applicable facility policies and procedures.
Manage facility resources and identify equipment funding needs; support capital budget proposals with business plans and justifications.
Maintain professional and effective relationships with institutional leadership, physicians, staff, patients, and community members.
Maintain required licensure, certifications, mandatory compliance, and training; adhere to applicable policies, procedures, and practices.
Demonstrate Texas Tech Health El Paso’s values and serve as a values leader by promoting and encouraging staff across the institution.
Perform other duties as assigned.