Clinical Administrator

Change Grow Live • Norfolk, VA

7h • Onsite

About The Position

Change Grow Live is a charity that supports service users in a safe, respectful and collaborative environment, guided by the values of being open, compassionate and bold. The Clinical Administrator will work in the Norfolk service at the Norwich office, contributing to the organisation’s work to help people transform their lives.

The role supports Doctors, Non-Medical Prescribers (NMPs), Locality Leads, Team Leaders and Recovery Workers. It includes producing, recording and distributing prescriptions to local pharmacies, maintaining local data systems, generating prescriptions, and providing advice and support to pharmacy colleagues. The post also provides cover for Locality Project Administrators and practical administrative support across the service.

This is a permanent position for 37.5 hours per week. The salary is £26,296.03. The post is subject to a basic-level Disclosure and Barring Service (DBS) check. Applicants must already have the right to work in the UK; visa sponsorship is not available.

Requirements

• Curiosity, excellent listening skills and a flexible approach.
• Strong organisational skills and the ability to remain calm under pressure.
• Enjoyment of paperwork and data inputting, with a keen eye for detail.
• Commitment to the organisation’s values of being compassionate, open and bold.
• Must already have the right to work in the UK at the time of application.

Responsibilities

• Produce, record and distribute prescriptions to local pharmacies.
• Process batch printing and posting of all prescriptions.
• Work with pharmacies across Norfolk to ensure efficient prescription handling.
• Maintain local data systems and generate prescriptions.
• Provide advice and support to pharmacy colleagues.
• Support Doctors, Non-Medical Prescribers (NMPs), Locality Leads, Team Leaders and Recovery Workers.
• Provide cover for Locality Project Administrators during sickness or annual leave.
• Handle service-wide building management issues, including ad-hoc requests.
• Provide practical assistance to the Senior Administrator, Project Administrators, Locality Leads, Team Leaders and Clinical Staff.
• Provide enhanced support and liaison for pharmacy-based workers.

Benefits

• 25 days of annual leave plus bank holidays, with one additional annual leave day for each year of service during the first five years, up to 30 days after five years.
• Paid 'Wellness' hour each week.
• Wellness hub and Employee Assist Programme.
• Contributory pension scheme.
• Discounts for shopping, cinema, holidays and other offers.
• Refer-a-friend scheme with vouchers for successful candidates.
• Opportunities for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed