Clinical Documents Administrator

ROM TECHNOLOGIES INC • Clearwater, FL

1d • $22 - $25 • Remote

About The Position

At ROMTech, we are transforming recovery through innovative technology, data-driven care, and exceptional service. We are committed to improving outcomes by delivering high-quality solutions that support patients, providers, investors, and business partners while fostering a culture of collaboration, accountability, and continuous improvement. ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.

Requirements

• Strong attention to detail and organizational skills.
• Effective interpersonal, verbal, and written communication skills.
• Proficiency with Microsoft Excel, Word, Outlook, and other business software applications.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong time-management and administrative coordination skills.
• Basic problem-solving and critical-thinking abilities.
• Ability to quickly learn and navigate new software systems and databases.
• Ability to maintain confidentiality of sensitive information.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Zero (0) to two (2) years of administrative, operational, coordination, or support experience.
• Experience utilizing Microsoft Office applications and business systems.

Nice To Haves

• Experience with CRM systems such as Salesforce or similar platforms.
• Familiarity with healthcare, medical device, or clinical operations environments.
• Experience with reporting, data tracking, and process documentation.
• Experience supporting sales, customer success, or operational teams.
• Experience supporting sales teams, healthcare operations, or administrative functions.
• Experience maintaining records, reports, databases, or CRM systems.
• Experience working in regulated, healthcare, or medical device environments.
• Associate's degree in Business Administration, Healthcare Administration, Communications, or a related field.
• Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
• Salesforce Associate Certification.
• Microsoft Office Specialist (MOS) Certification.
• Relevant administrative, CRM, or business operations certifications.

Responsibilities

• Assist in managing cardiac rehabilitation referrals, medical records, and treatment plan documentation for Medical Director review.
• Maintain spreadsheets, tracking tools, and documentation repositories to ensure completeness, accuracy, and timely follow-up.
• Generate, distribute, and maintain patient status reports for physicians, provider offices, and internal stakeholders.
• Support communication activities with patients and healthcare provider offices regarding documentation and administrative requirements.
• Maintain and audit CRM systems to ensure records are accurate, complete, and current.
• Assist with lead outreach activities and execution of lead generation initiatives.
• Support Sales and Sales Operations teams with administrative coordination, reporting, and documentation management.
• Coordinate virtual and in-person meetings, including scheduling, preparation of materials, and logistical support.
• Maintain organized records, files, and confidential documentation in accordance with company policies.
• Review documentation for completeness and escalate missing, inaccurate, or incomplete information when necessary.
• Assist with data entry, record verification, and quality assurance activities to support operational accuracy.
• Maintain confidentiality and safeguard sensitive business and healthcare-related information.
• Assist with marketing-related administrative initiatives and projects.
• Support special projects and departmental initiatives across Sales Operations and Cardiac Operations.
• Participate in team meetings, training activities, and process improvement efforts.
• Assist with development and maintenance of tracking tools, reporting templates, and administrative procedures.
• Performs other related duties as assigned to support operational and business needs.

Benefits

• Ability to sit at a computer terminal for an extended period.
• Moderate noise (i.e., phone calls, online meetings, computer audio).
• Regular, predictable attendance is required.
• Must be able to communicate clearly and professionally in both verbal and written formats.
• Must be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed