Records And Documents Coordinator

Fulton County•Fulton County Atlanta, GA
•Onsite

About The Position

The Records And Documents Coordinator provides administrative and clerical support for the daily operation of an assigned Department of Public Works unit. The role provides customer service, processes and maintains operational documentation and records, distributes materials, researches and monitors administrative or statistical data, and uses computer and general office equipment to complete assignments. The position communicates with supervisors, coworkers, the public, and other contacts to coordinate work, exchange information, and resolve problems. Other related duties may be required.

Requirements

  • Associate's degree in business or a related field, supplemented by two years of experience in customer service, administrative or clerical work, or a related field; or an equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.
  • Must possess and maintain a valid Georgia driver's license.
  • Ability to perform the essential functions and learn, comprehend, and apply county or departmental policies, practices, and procedures.
  • Application must document the minimum knowledge, skills, education, and experience listed for the position.
  • If selected, provide an official, accredited college transcript at the time of employment for any degree or coursework used to qualify.
  • Complete the application in full and correct errors before submission; additional information will not be accepted after applications are received by the Department of Human Resources Management.

Responsibilities

  • Provide customer service in person, by telephone, or by mail by answering routine questions, providing information about department services and procedures, researching problems, initiating resolution, and referring issues as appropriate.
  • Receive, review, record, type, enter, compile, distribute, and forward department documentation within established timeframes and procedures.
  • Enter data into computer systems and log, track, maintain, and compile records and information for further processing or department reports.
  • Prepare, organize, retrieve, replace, scan, file, maintain, store, and dispose of records in accordance with record-retention guidelines.
  • Distribute documentation among department staff and internal or external contacts, including handling mail, faxes, copies, forms, reports, correspondence, schedules, and agendas.
  • Research, compile, and monitor administrative or statistical data; summarize information, perform routine analysis, prepare reports, and conduct research using department files, legal and database records, electronic sources, the Internet, and hardcopy materials.
  • Operate a personal computer and word processing, spreadsheet, database, presentation, Internet, email, and other software, as well as general office equipment needed for essential functions.
  • Communicate with supervisors, employees, the public, and other individuals to coordinate activities, review work status, exchange information, and resolve problems.
  • Perform other related duties as required.
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