Energy Dept. Admin Assistant

TRI-ENERGY COOPERATIVE•Bismarck, ND
•$19 - $21•Onsite

About The Position

The Administrative Assistant supports the energy division’s daily needs by providing logistical support to service technicians, processing tickets and work orders, and facilitating customer requests. The role reports to the Petroleum Operations Manager. It is a full-time position at Tri Energy Coop Headquarters in Bismarck, North Dakota, with no travel required. The listed salary range is $19.00–$21.00 per hour. The position provides first-point-of-contact customer service, handles customer orders and transactions, supports inventory functions, enters sales tickets and service orders into accounting software, and maintains filing systems. It also involves office upkeep, coordinating meetings and related logistics, preparing presentations and organizational documents, communicating with customers and staff, prioritizing multiple projects, safeguarding sensitive materials, and promoting workplace safety.

Requirements

  • High school diploma or GED.
  • Proficiency in Microsoft Office applications, especially Excel.
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to prioritize and switch tasks as needed.
  • Organized, with good time-management skills.
  • Ability to maintain a customer-service focus and an outgoing personality.

Nice To Haves

  • Two years of customer-service experience.

Responsibilities

  • Provide superior first-point-of-contact customer service.
  • Take customer orders, generate invoices, and process transactions.
  • Assist with inventory-related functions.
  • Enter daily sales tickets and service orders into accounting software.
  • Maintain an organized filing system.
  • Communicate promptly with customers and staff.
  • Maintain office cleanliness.
  • Schedule meetings and arrange facilities, logistics, and catering.
  • Assist in preparing presentations and organizational documents.
  • Communicate effectively with location managers, board members, and patrons.
  • Manage multiple projects and prioritize work to meet deadlines.
  • Maintain a deep understanding of the company’s products and services.
  • Handle sensitive materials with confidentiality and integrity.
  • Promote a strong safety culture by following safety policies and procedures, identifying and communicating workplace hazards, and taking corrective actions.
  • Perform other duties as needed or assigned.
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