Store Assistant Manager

Steve Madden•Las Vegas, NV

About The Position

The Store Assistant Manager works with the Store Manager on all store operations. The role guides, develops, and motivates a team of brand advocates to deliver an exceptional customer experience aligned with company brand values. The position supports profitability, customer engagement, merchandising, operations, community connection, loss prevention, safety, inventory, sales, training, administration, and customer service.

Requirements

Minimum of 3–5 years of retail experience.
High school diploma or equivalent.
Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
Strong verbal and written communication skills.
Knowledge of retail operations, including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Understanding of how to develop staff, with experience in staffing, coaching, and counseling.
Ability to process information or merchandise through the computer system and POS register system.

Responsibilities

Partner with the Store Manager to maximize profitability by ensuring customer engagement, merchandising, operations, and community connection are consistent with and compliant with company standards.
Create exceptional customer experiences through client focus and collaboration, and motivate the team to deliver memorable experiences.
Partner with the Store Manager to implement visual merchandising directives and maintain company brand strategies.
Ensure appropriate replenishment of merchandise on the selling floor.
Partner with the Store Manager to ensure compliance with loss prevention and safety policies, procedures, standards, practices, and company directives.
Assist with store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning when necessary, and customer service.
Foster an environment of development and accountability.
Process information or merchandise through the computer system and POS register system.
Assist the Store Manager in selecting and hiring qualified candidates.
Be flexible and occasionally perform work outside the specific role.

Benefits

Medical, dental, and vision benefits, and flexible spending accounts.
Life and short- and long-term disability benefits.
401(k) eligibility for employees over age 21, with company match after 6 months of employment.
Paid time off, including paid vacation, sick time, and voting time.
Virtual health care.
50% employee discount and 40% immediate family discount.
Friends and family discount events.
A free shoe every season/quarter.
Employee Assistance Program.
Tuition reimbursement program.
Career growth.
Employee referral program.