Assistant Store Manager
Primark•Franklin, TN
•$71,760 - $96,720•Onsite
About The Position
As Assistant Store Manager, you will support the Store Manager (deputizing when required) in managing the daily operation of the store to ensure our customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark’s proposition (maximizing joy at minimum cost), you’ll drive store sales to achieve targets. Assistant Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand and by being commercial (meaning that you’ll know what is trending and order your merchandise daily to drive sales).
Requirements
- 4 years prior experience in retail leadership in a fast-paced, high-volume environment
- Excellent leadership and people management skills with experience in developing high performing teams and future leaders
- Commercially astute, with the ability to analyze reports and guide teams to improve commercial performance
- Strong planning and organizational skills
- Ability to work to agreed timescales
- Experience as a Key Holder
- Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures
- Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English
- Ability to provide amazing customer service in English
- Ability to constantly stand and walk for extended periods, up to 8 hours per shift, on hard-surface floors
- Ability to frequently bend, stoop, crouch, and reach at or above shoulder level
- Ability to frequently lift, carry, push, and pull merchandise and fixtures weighing up to 25 pounds
- Ability to occasionally participate in team lifts for items weighing up to 50 pounds
- Ability to constantly perform tasks requiring manual dexterity, including handling and processing merchandise, operating cash registers or other point of sale systems, and using handheld devices
- Ability to move throughout the sales floor and stockroom
- Occasional use of stairs or ladders where applicable
- Occasional work in varying temperatures, including in outdoor areas or storage spaces where applicable
- Ability to operate equipment such as balers, manual pallet jacks, and electric pallet jacks when properly trained and authorized (if applicable)
- Must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies
- Must be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers
Nice To Haves
- Retail experience as either a Store Manager or an Assistant Store Manager
Responsibilities
- Managing the daily operation of the store
- Maximizing sales
- Maintaining store standards
- Motivating your team
- Exceeding customer expectations
- Managing inventory
- Moving product in accordance with customer demand
- Ordering merchandise daily to drive sales
- Being commercial and knowing what is trending
- Engaging and influencing stakeholders
- Acting as a role model to motivate and inspire a team
- Delivering excellence in customer service and store standards
- Developing others, setting, and communicating clear expectations
- Encouraging, motivating, and celebrating success
- Managing or supporting resourcing planning and scheduling
- Acting as a Key Holder, including being available for emergency call outs
- Securing the property and premise by securing cash and stock
- Maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures
- Communicating effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies
- Providing amazing customer service in English
- Shaping your store and team's futures
- Steering sales
Benefits
- Robust onboarding period
- Tools to excel
- Competitive benefits
- Work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
