Eye Care Clinical/Surgical Supervisor

iOR Partners•Moses Lake, WA

3h•$70,000 - $85,000•Onsite

About The Position

iOR Partners is hiring an Ophthalmic Clinical Operations Supervisor to lead day-to-day clinical and surgical operations for its office-based ophthalmic surgery program in Moses Lake, Washington. The role works alongside physicians and clinical staff to coordinate surgical schedules, prepare patients, and keep the site compliant and survey-ready. The office-based surgery model brings ophthalmic procedures out of the hospital and into a dedicated surgical suite within the practice, and the supervisor is responsible for maintaining a safe, efficient, and compliant environment. The supervisor leads the site's office-based surgery program and serves as the on-site link between physicians and iOR's revenue cycle management, accreditation, compliance, and materials management teams. Responsibilities include accreditation readiness, regulatory compliance, clinical staff supervision and coordination, patient flow, pre-surgical workups, quality improvement, and operational performance tracking. The position is onsite in Moses Lake, Washington, with no travel. The role reports to the Director of Clinical Operations.

Requirements

At least 3 years of ophthalmic experience in a clinical, surgical, or practice administration role.
Current ophthalmic certification (COA, COT, COMT, or CO-OSC), or equivalent experience as an ophthalmic practice administrator.
Working knowledge of ophthalmic surgical workflows and pre-surgical diagnostics.
Strong communication, organization, and problem-solving skills, with the ability to build trust and work effectively with physicians.
Ability to coordinate across multiple teams and adjust to shifting priorities in a clinical setting.
Must be based locally within the Moses Lake, Washington market; this is not a remote position.
Authorization to work for an employer in the United States without visa sponsorship.

Nice To Haves

Prior supervisory or lead experience in an ophthalmic practice, ambulatory surgery center, or office-based surgery setting.
Experience supporting optometric outreach or building relationships with referring providers.
Experience coordinating across multiple providers or practices within a surgical setting.

Responsibilities

Lead day-to-day ophthalmic surgical operations, including surgical scheduling, workflow coordination, and patient flow.
Serve as the primary on-site point of contact for physicians and keep surgical schedules and communication organized.
Improve surgical schedule efficiency to maximize throughput and minimize downtime.
Lead the office-based surgery program at the site and ensure each surgery day is planned, staffed, and ready to run on schedule.
Partner with clinical and accreditation teams to implement office-based surgery policies, infection prevention standards, and patient safety protocols.
Maintain patient safety protocols, including applicable sedation and monitoring procedures, emergency equipment checks, and staff emergency drills.
Oversee pre-surgical diagnostics, patient workups, and coordination of ophthalmic testing, including biometry, topography, OCT, and visual fields.
Ensure clinical findings align with surgical planning to support readiness and outcomes.
Supervise, schedule, and train clinical and surgical staff, including staffing coordination and coverage planning according to the site model.
Maintain continuous accreditation readiness for applicable accreditors, including mock surveys, policy and procedure upkeep, and survey preparation with the accreditation team.
Ensure compliance with OSHA, HIPAA, and applicable state and federal regulations, including infection prevention, sterilization, and medication management requirements.
Ensure accurate, complete, and timely surgical case documentation and maintain compliance within EHR systems.
Lead quality improvement activities, including tracking quality indicators, conducting chart audits, reporting incidents, and implementing corrective action plans.
Maintain staff training, competency, and credentialing records to meet accreditation and regulatory requirements.
Partner with iSupply on inventory management, vendor coordination, and cost efficiency.
Collaborate with the RCM team to align clinical operations, documentation, and reimbursement workflows.
Coordinate as an on-site liaison across RCM, accreditation, compliance, and materials management teams.
Support optometric outreach in coordination with the Provider Relations Manager – Optometric Growth.
Build and maintain relationships with referring optometrists and assist with in-market engagement activities.
Track and report operational performance metrics, including utilization, efficiency, and patient experience.
Perform other duties as organizational needs or role objectives change.