Territory Manager

Welch Packaging Group • Grand Rapids, MI

3d

About The Position

The Territory Manager is responsible for delivering the service promise to customers while selling to and servicing profitable accounts. The role supports account retention and growth, develops new business, and works with internal team members to respond quickly to customer needs and promote a positive company image. The position involves customer contact, sales coordination, order communication, paperwork, reporting, and participation in sales meetings.

Requirements

• High-functioning user of the Amtech operating system.
• Ability to use Excel, VPS, and email communication.
• Ability to communicate effectively verbally and by email.
• Proficiency with forms for Customer Service, Design, and Estimating/Pricing.
• Highly organized, with effective time-management skills.
• Strong written and oral communication skills.
• Organization and attention to detail.
• Analytical and problem-solving skills.
• Systems analysis skills.
• Mathematical and deductive reasoning.
• Critical thinking.

Nice To Haves

• Previous corrugated industry experience.

Responsibilities

• Hand-deliver all quotes.
• Achieve annual sales growth through account retention, growth, and new business.
• Service existing accounts through regular contact.
• Make cold calls and service new, profitable accounts.
• Maintain knowledge of products, services, machine limitations, and costing variables.
• Follow up and communicate customer specifications for particular orders.
• Process all required paperwork in a timely manner.
• Provide information to the Field Sales Manager for preparation of the annual sales budget.
• Coordinate entertainment activities to help build and maintain customer relationships.
• Conduct business professionally to assure a positive company image.
• Participate in the community to build business networks and contacts.
• Work with internal team members to respond rapidly to customer needs and deliver the Ultimate Corrugated Experience.
• Provide weekly pipeline updates to the Director of Sales and Field Sales Managers.
• Ensure new item information is accurate.
• Submit accurate monthly expense reports.
• Attend bi-weekly sales meetings.
• Utilize sales resources for selling strategies.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed