Territory Manager

Intellijoint Surgical•Charlotte, NC

11d•$75,000 - $95,000

About The Position

Intellijoint Surgical is hiring a Territory Manager to launch and grow its Charlotte, North Carolina territory. The role focuses on commercializing surgical navigation technology for hip and knee replacement procedures, expanding adoption within existing accounts, developing new business, and building relationships with surgeons, care teams, healthcare providers, and distribution partners. The Territory Manager manages key accounts, trains surgeons and operating-room staff, supports selected surgical cases, and leads complex sales processes from lead generation and product demonstrations through contracting, onboarding, and post-sale support. The role also coordinates with distribution partners, reports pipeline and utilization through CRM tools, shares customer feedback with the Product Specialist team, and handles equipment inventory, deliveries, and system setup and updates. Success is measured by achieving quarterly goals, increasing the number of hospitals and health systems using Intellijoint, strengthening existing account relationships, and ensuring clinical teams can use the technology safely and effectively. The position is based in Charlotte and involves travel, including occasional travel between the United States and Canada. It includes regular work in operating-room environments and the physical demands described in the posting.

Requirements

Three to five or more years of documented sales success in medical devices, medical technology, or orthopedics; alternatively, eight or more years of sales experience with a consistent record of exceeding targets in a technical field.
Valid driver's license, vehicle insurance, and access to a vehicle.
Passport for occasional travel between the United States and Canada.
Ability to frequently lift up to 40 pounds with both hands, from floor to chair or table and between surfaces at approximately the same level.
Ability to sit, stand, and/or walk for up to eight or more hours per day.
Ability to wear 7–9 pounds of lead for extended periods in the operating room.
Ability to navigate tight spaces within an operating room.
Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.

Nice To Haves

A solid understanding of anatomy.

Responsibilities

Optimize, maintain, and grow existing accounts.
Build and maintain relationships with surgeons, hospital staff, healthcare providers, care teams, industry partners, and distribution partners.
Deepen adoption of Intellijoint products among current customers and provide product guidance and training.
Train surgeons, nurses, and operating-room staff to use the technology safely, effectively, and independently.
Provide support during selected surgical cases and coordinate clinical activities with distributors or independent representatives.
Lead complex sales activities, generate leads, conduct product demonstrations, work with legal teams to finalize contracts, onboard new accounts and surgical teams, and support customer satisfaction after the sale.
Hold quarterly strategy meetings and after-action reviews with distribution partners.
Report pipeline projections and product utilization to the Regional Sales Manager and peers using CRM tools.
Collaborate with the Product Specialist team to share customer feedback and identify growth opportunities.
Manage equipment and assets, deliver trays and consumables to facilities, and assist with system updates and setup.
Meet or exceed quarterly goals and increase adoption across hospitals and health systems.