Stylist Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Ability to provide customer service to multiple customers and communicate clearly and concisely.
• Ability to stand, walk, and sit for extended periods; reach, climb stairs, stoop, kneel, crouch, or crawl; and talk to and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and look at, read, and use a computer and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers with friendly enthusiasm in person and over the phone, adapting communication to their needs.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
• Provide exceptional service to multiple customers, respond to concerns, and escalate issues to leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build customer relationships by asking questions, listening to customer expectations, and identifying an appropriate gown or dress.
• Review the Timeline Calendar, set future appointments, and follow up with customers as needed.
• Explain alterations and personalization services, promote those services, and coordinate appointments with Alterations Specialists.
• Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, promotional-ready store standards and report broken or damaged equipment to management.
• Meet dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process and consistently work toward platform conversion and add-on goals.
• Support cash-wrap behaviors and process transactions accurately, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling appointments.
• Follow procedures for special-order dresses and set return appointments for the wedding party.
• Complete training and build product knowledge and fashion-trend expertise; work toward exceeding sales targets.
• Carry out assigned processes, contests, programs, promotions, sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned development training and myLearning courses, remain current with the curriculum, share expertise with fellow stylists, and use coaching and feedback to improve.
• Celebrate team members’ successes and perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance