Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers while delivering 5-Star Customer Service, achieving sales and productivity goals, and supporting store presentation and operations. Bridal Stylists serve as David’s Bridal brand ambassadors and demonstrate the company’s values. The role reports to the Store Manager in partnership with the Sales Manager. Stylists welcome and assist customers in person and by phone, use store systems and iPad tools to manage customer flow and share product information, prepare for appointments, recommend gowns and related products, and help customers plan future appointments. They partner with Alterations Specialists to explain alterations and personalization services, support appointment conversion goals, take and enter measurements, and assist customers with completing their wedding-party shopping. The position also involves accurate point-of-sale transactions, meeting sales and add-on targets, maintaining store standards and dress-code requirements, and completing assigned merchandising, promotion, inventory, and operational tasks. Stylists participate in training, build product and fashion knowledge, support and learn from teammates, and follow security, loss-prevention, scheduling, and other store policies.
Requirements
- High school diploma or equivalent.
- Ability to provide friendly, professional customer service and communicate clearly.
- Ability to manage multiple customer interactions and use store systems and electronic devices.
- Ability to meet sales, service, productivity, and operational goals.
- Ability to work as part of a team, build positive working relationships, and respond to coaching and feedback.
Nice To Haves
- 1–2 years of prior retail experience in an apparel, service, or specialty-store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers with friendly enthusiasm in person and over the phone, adapting communication to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Provide attentive service to multiple customers, address concerns, and escalate issues to leadership when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and setting up fitting rooms.
- Build relationships by asking questions, listening to customer needs, and recommending appropriate products.
- Help customers identify a gown or dress, striving to find the right option within the first three try-ons.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Explain and promote alterations and personalization services, and partner with Alterations Specialists to schedule appointments.
- Support the store goal of converting 80% of brides sold to Alterations appointments.
- Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, promotional-ready store standards; report broken or damaged equipment to management.
- Meet personal dress-code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build customer satisfaction and loyalty.
- Use the 5-Step Selling Process to meet hourly sales productivity standards.
- Perform accurate cash-wrap transactions and related customer-service steps, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
- Follow procedures for special-order dresses and consistently work toward platform conversion and add-on goals.
- Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training, maintain product knowledge and fashion expertise, and work toward sales targets and Circle of Excellence membership.
- Carry out assigned processes, behaviors, contests, programs, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support the store team in meeting sales, service, and operational goals.
- Accurately record scheduled shifts, breaks, and meals, and follow loss-prevention and security policies.
- Complete assigned training and myLearning courses, remain current with the curriculum, share expertise with colleagues, celebrate team successes, and respond constructively to coaching and feedback.
- Perform additional duties as assigned.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker employee discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Discount for identity theft protection
- Home and auto insurance discounts
- Mobile service discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
