Part Time Bridal Sales

David's Bridal • Syracuse, NY

7d • $17 - $22

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs tasks related to store presentation and operations. Bridal Stylists act as brand ambassadors and demonstrate David’s Bridal’s values and success factors. The position reports to the Store Manager in partnership with the Sales Manager.

Stylists welcome and assist customers in person and by phone, prepare for appointments, learn customers’ needs, help them select gowns and related products, and coordinate future appointments and alteration services. They use store systems and iPad tools to manage customer flow and share product information, maintain store standards, process transactions, and support operational tasks. The role also involves completing required training, developing product and fashion knowledge, contributing to team goals, and responding to coaching and feedback.

Requirements

• High school diploma or equivalent.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and look at, read, and use computers and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience using a computerized point-of-sale system.

Responsibilities

• Welcome customers with friendly enthusiasm, communicate clearly, and adapt communication style to their needs.
• Use customer, appointment, point-of-sale, and iPad systems to manage customer flow and provide product information.
• Serve multiple customers while delivering 5-Star Customer Service, addressing concerns, and escalating issues when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by asking questions and listening to understand customers’ emotional and practical needs.
• Help customers identify a gown or dress, striving to find a suitable option within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain and promote alterations and personalization services; coordinate appointments with Alterations Specialists and support the store’s alterations appointment conversion goal.
• Take and enter required measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
• Meet personal dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and provide product and service information to build satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process and consistently achieve the stated conversion and add-on goals.
• Support cash-wrap processes and accurately complete transactions, promote add-ons and services, confirm customer details, review receipts and policies, and schedule future appointments.
• Follow procedures for special-order dresses and schedule return appointments for the complete wedding party.
• Complete training and develop product knowledge and fashion trend expertise; strive to meet sales targets and Circle of Excellence criteria.
• Carry out assigned processes, contests, programs, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support the store team in achieving sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals.
• Follow loss-prevention, security processes, and policies.
• Complete assigned development training and required myLearning courses within the first 90 days, and stay current with the curriculum.
• Celebrate team members’ successes and share sales expertise and product knowledge with fellow stylists.
• Accept coaching and feedback and use it to improve behaviors and processes.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile service discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED