Part Time Bridal Sales

David's Bridal • Freehold, NJ

7d • $17 - $22

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform store presentation and operational duties. Bridal Stylists act as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager.

The role involves welcoming and assisting customers in person and by phone, preparing for appointments, understanding customers’ needs, helping them find gowns or dresses, and coordinating follow-up appointments and alterations services. Stylists use customer-management, point-of-sale, and iPad tools; maintain product and fashion knowledge; support sales and store goals; and complete assigned training and operational tasks. The job requires standing, walking, and sitting for extended periods, using electronic devices, and occasionally lifting up to 25 pounds.

Requirements

• High school diploma or equivalent.
• Ability to provide customer service to multiple customers and communicate effectively with customers and team members.
• Ability to stand, walk, and sit for extended periods; reach; climb stairs; stoop, kneel, crouch, or crawl; and occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

• 1–2 years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers with genuine enthusiasm, communicate clearly, and adapt communication style to their needs.
• Use customer, appointment, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
• Provide exceptional service to multiple customers, resolve concerns, and escalate issues to store leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships with customers, understand their expectations and needs, and strive to identify a suitable gown or dress within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain and promote alterations, personalization, and other services; partner with Alterations Specialists to arrange appointments.
• Take and enter measurements as needed for dress orders and to help minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
• Maintain dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and build customer satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process and consistently achieve a platform conversion of 65% or greater.
• Support cash-wrap processes and accurately complete transactions, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses and work toward add-on goals for headpieces, foundations, and shoes.
• Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and qualify for Circle of Excellence membership.
• Carry out assigned promotions, sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned training and myLearning courses, including required courses within the first 90 days, and keep current with the curriculum.
• Share sales expertise and product knowledge with fellow stylists, celebrate teammates’ successes, and remain open to coaching and feedback.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED