Part Time Bridal Sales

Davids Bridal•Greenfield, WI

About The Position

The Bridal Sales Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and supports store presentation and operations. Bridal Stylists act as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The Stylist reports to the Store Manager in partnership with the Sales Manager. The role includes welcoming and assisting customers, preparing for appointments, identifying customer needs, recommending gowns and related products and services, and supporting alterations appointments. Stylists use store systems and iPad tools to manage customer flow and communicate product information. They also support transactions, future appointments, store standards, merchandising, inventory counts, loss prevention, and ongoing team development and training.

Requirements

High school diploma or equivalent.
Ability to provide professional customer service and communicate clearly and concisely.
Ability to serve multiple customers and work collaboratively with store leadership and team members.
Ability to use computerized point-of-sale and other store systems.

Nice To Haves

1–2 years of prior retail experience in an apparel, service, or specialty-store environment.
Prior experience with a computerized POS system.

Responsibilities

Welcome customers in person and by phone with genuine, friendly enthusiasm, adapting communication to their needs.
Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
Provide exceptional service to multiple customers and contribute to the store’s 5-Star Customer Service goals.
Address customer concerns and escalate or partner with store leadership when appropriate.
Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
Build relationships by asking questions, listening to customer needs, and identifying a suitable gown or dress, striving to do so within the first three try-ons.
Review the Timeline Calendar, schedule future appointments, and follow up with customers.
Explain the role of alterations and promote alterations services and personalization options in partnership with Alterations Specialists.
Help the store achieve its goal of 80% of brides sold booking alterations appointments.
Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
Meet dress-code standards and promote David’s Bridal loyalty and partner programs.
Respond promptly to customer questions and build customer satisfaction and loyalty.
Meet hourly sales productivity standards using the 5-Step Selling Process and support cash-wrap behaviors and accurate transactions.
Ask customers about their shopping experience, offer add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments during checkout.
Follow procedures for special-order dresses and work toward platform conversion and add-on goals, including headpieces, foundations, and shoes.
Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
Complete training and build product knowledge and fashion-trend expertise; strive to qualify for Circle of Excellence by exceeding sales targets.
Carry out assigned processes, behaviors, contests, programs, promotional and sign setup, merchandising and visual changes, markdowns, and inventory counts.
Support store sales, service, and operational goals; accurately record shifts, breaks, and meals; follow loss-prevention and security policies.
Complete assigned training and development, celebrate team members’ successes, share expertise, accept coaching and feedback, and complete required myLearning courses within the first 90 days while keeping current with the curriculum.
Perform additional duties as needed.