Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs store presentation and operational duties. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values. The position reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes and assists customers, prepares for appointments, learns customers’ needs, recommends gowns and related products, and helps customers plan future appointments. The role also promotes alterations and personalization services, takes and records measurements, supports accurate transactions, and maintains store standards. Stylists contribute to store sales, service, and operational goals while completing training and developing product knowledge and fashion expertise. This is a part-time position. The role requires extended periods of standing, walking, and sitting, as well as occasional lifting of up to 25 pounds. A high school diploma or equivalent is required.
Requirements
- High school diploma or equivalent.
- Ability to provide customer service and communicate effectively with customers.
- Ability to stand, walk, and sit for extended periods; reach, climb stairs, stoop, kneel, crouch, or crawl; and talk to and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see at close and distant ranges, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
Nice To Haves
- 1–2 years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers in person and by phone, communicate clearly, and adapt communication style to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Provide attentive service to multiple customers, address concerns, and escalate issues to leadership when appropriate.
- Prepare for customer appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build rapport with customers, understand their expectations and needs, and help identify a suitable gown or dress.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Explain and promote alterations and personalization services, partnering with Alterations Specialists to arrange appointments.
- Take and enter accurate measurements needed for dress orders and to minimize returns and exchanges.
- Maintain clean, organized, promotional-ready store conditions; report broken or damaged equipment to management.
- Meet dress code standards and promote David’s Bridal’s loyalty and partner programs.
- Respond promptly to customer questions and build customer satisfaction and loyalty.
- Meet hourly sales productivity standards by using the 5-Step Selling Process.
- Support cash-wrap processes, accurately process transactions, recommend add-ons and services, confirm contact details, review receipts and policies, and schedule future appointments.
- Follow special-order dress procedures and pursue sales, conversion, and add-on goals.
- Set return appointments for the wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training, build product knowledge and fashion expertise, and work toward sales targets and Circle of Excellence membership.
- Carry out assigned processes, behaviors, contests, programs, promotions, sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for scheduled shifts, breaks, and meals.
- Follow loss-prevention, security, and store policies.
- Complete assigned training and myLearning courses, remain current with the curriculum, share expertise with colleagues, celebrate team successes, and act on coaching and feedback.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
