Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform store presentation and operational duties. Bridal Stylists serve as brand ambassadors and demonstrate the values and critical success factors of the David’s Bridal brand. The role reports to the Store Manager in partnership with the Sales Manager. The position involves welcoming and assisting customers in person and by phone, preparing for appointments, learning customers’ needs, recommending gowns and related products, and coordinating follow-up appointments and alterations services. Stylists use store systems and iPad tools to manage customer flow and communicate product and service information. They also support transactions, sales goals, store standards, merchandising, inventory activities, loss prevention, training, and teamwork. This is a part-time role.
Requirements
- High school diploma or equivalent.
- Ability to provide customer service and work with multiple customers at a time.
- Ability to use computerized store systems, including appointment, customer, and point-of-sale systems.
- Ability to meet sales, conversion, and add-on goals.
- Ability to perform the physical demands of the role, including standing, walking, sitting, reaching, climbing stairs, stooping, kneeling, crouching, or crawling; occasionally lifting up to 25 pounds; and using vision and electronic devices for extended periods.
Nice To Haves
- 1–2 years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers with genuine enthusiasm in person and by phone, adapting communication to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product information.
- Provide exceptional service to multiple customers, address concerns, and escalate issues to leadership when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build relationships by asking questions and listening to understand customers’ emotional and practical needs.
- Help customers identify a suitable gown or dress, striving to find the right choice within the first three try-ons.
- Review the Timeline Calendar, set future appointments, and follow up with customers.
- Explain alterations and personalization services, partner with Alterations Specialists, and support the store’s goal of booking alterations appointments for 80% of brides sold.
- Ensure measurements are taken and entered as required for dress orders and to minimize returns and exchanges.
- Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
- Maintain dress code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and provide product and service information.
- Use the 5-Step Selling Process to meet hourly sales productivity standards and achieve sales targets.
- Support cash-wrap processes and accurate transactions, including asking about the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
- Maintain knowledge of special-order dress procedures.
- Work toward a platform conversion of at least 65% and add-on goals of 75% for headpieces, 10% for foundations, and 20% for shoes.
- Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and build product knowledge and fashion trend expertise; strive to exceed sales targets and qualify for Circle of Excellence membership.
- Carry out assigned new processes, behaviors, contests, and programs.
- Perform assigned store tasks such as setting up promotions and signs, merchandising and visual changes, markdowns, and inventory counts.
- Support the store team in meeting sales, service, and operational goals.
- Accurately clock in and out for scheduled shifts, breaks, and meals.
- Follow loss-prevention, security processes, and policies.
- Complete assigned training and development, including required myLearning courses within the first 90 days and keeping current with the curriculum.
- Celebrate teammates’ successes and share sales expertise and product knowledge.
- Accept coaching and feedback and use it to improve behaviors and processes.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Discount for identity theft protection
- Home and auto insurance discounts
- Mobile service discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
