Part Time Bridal Sales

David's Bridal • Albuquerque, NM

23d

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and supports store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager.

Requirements

• High school diploma or equivalent.
• Ability to provide customer service to multiple customers and communicate clearly.
• Ability to meet sales and productivity goals and follow selling, cash-wrap, store, security, and loss-prevention procedures.
• Ability to stand, walk, and sit for extended periods; reach, climb stairs, stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see at close and distant ranges, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and by phone with genuine enthusiasm, communicating clearly and adapting to their needs.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide information.
• Serve multiple customers while delivering 5-Star Customer Service, address concerns, and escalate or partner with leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build customer relationships by asking questions and listening to understand emotional and practical needs.
• Help customers identify a suitable gown or dress, aiming to do so within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
• Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, promotional-ready store standards and report damaged or broken equipment.
• Meet personal dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to questions and provide product and service information to build customer satisfaction and loyalty.
• Meet hourly sales productivity standards by following the 5-Step Selling Process.
• Support cash-wrap processes and accurately complete transactions, including add-on sales, service promotion, contact confirmation, receipt and policy review, and appointment scheduling.
• Follow procedures for special-order dresses and meet platform conversion and add-on sales goals.
• Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets.
• Carry out assigned processes, behaviors, contests, programs, and store-management tasks, including signage, merchandising, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately record shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned training and ongoing development, share expertise with colleagues, celebrate team members’ successes, and apply coaching and feedback.
• Complete required myLearning courses within the first 90 days and keep current with the curriculum.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early pay
• Referral incentive program
• Employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED