Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs store presentation and operational duties. Bridal Stylists act as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes and assists customers, prepares for appointments, builds relationships to understand customer needs, and helps customers find suitable gowns and dresses. The role uses store systems and iPad tools to manage customer flow, provide product information, process sales, and schedule follow-up appointments. Stylists also promote alterations and personalization services, ensure accurate measurements, maintain store standards, support sales and operational goals, and complete required training. This is a part-time position. The listed part-time benefits include competitive pay, team bonus, early access to earned pay through Dayforce Wallet, referral incentives, employee discounts, vision care, supplemental insurance, a 401(k) program, and various insurance and legal-service discounts.
Requirements
- High school diploma or equivalent.
- Ability to provide customer service to multiple customers and communicate clearly with customers and colleagues.
- Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
- Personal integrity, including matching words with actions to build trust and respect.
- Drive and determination to pursue results and persist through challenging situations.
- Ability to build and maintain positive relationships within and across teams.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers in person and by phone with friendly enthusiasm, communicate clearly, and adapt communication style to customers.
- Use appointment, customer, and point-of-sale systems, along with iPad tools, to manage customer flow and provide product and service information.
- Provide exceptional service to multiple customers, address concerns, and partner with leadership when escalation is appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build relationships by asking questions and listening to understand customers’ practical and emotional needs.
- Help customers identify a suitable gown or dress, striving to do so within the first three try-ons.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Explain and promote alterations and personalization services, and partner with Alterations Specialists to schedule appointments.
- Help the store achieve its goal of 80% conversion of brides sold to Alterations appointments.
- Take and enter accurate measurements as required for dress orders and to minimize returns and exchanges.
- Maintain clean, organized, promotion-ready store standards; report broken or damaged equipment to management.
- Maintain dress code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build relationships that support customer satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process and strive to exceed sales targets.
- Support cash-wrap processes and accurately complete transactions, offer add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
- Follow procedures for special-order dresses and consistently achieve platform conversion and add-on goals.
- Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and build product knowledge and fashion trend expertise; strive to become a Circle of Excellence member.
- Carry out assigned processes, behaviors, contests, and programs, as well as promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss prevention and security policies.
- Complete assigned development training and myLearning courses, share expertise with fellow stylists, celebrate team members’ successes, and use coaching and feedback to improve.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early pay access
- Referral incentive program
- Generous Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile service discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
