Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers. Bridal Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform duties related to store presentation and operations. They serve as David’s Bridal brand ambassadors and demonstrate the brand’s values and critical success factors. The role reports to the Store Manager in partnership with the Sales Manager. Stylists welcome and assist customers, prepare for appointments, identify customer needs, recommend gowns and related products and services, take and record measurements, and schedule follow-up appointments. They use customer, appointment, and point-of-sale systems, along with iPad tools, to support the customer experience and sales process. They also maintain store standards, support transactions and operational tasks, follow security and loss-prevention policies, and participate in training and coaching. The role is part-time.
Requirements
- High school diploma or equivalent.
- Ability to provide service to multiple customers and communicate clearly with customers and colleagues.
- Ability to use customer, appointment, point-of-sale, and electronic systems.
- Ability to meet sales and productivity standards and follow established selling, cash-wrap, security, and loss-prevention procedures.
- Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see at close and far distances, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty-store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers warmly in person and over the phone, communicate clearly, and adapt communication style to customer needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide information.
- Serve multiple customers while delivering exceptional service; address concerns and escalate or partner with leaders as appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build rapport, ask questions, listen to customer needs, and work to identify a suitable gown or dress within the first three try-ons.
- Review the Timeline Calendar, schedule and follow up on future appointments, and set appointments for the complete wedding party.
- Explain alterations and personalization services, promote those services, and coordinate appointments with Alterations Specialists.
- Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
- Meet dress-code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and provide product and service information.
- Meet hourly sales productivity standards by using the 5-Step Selling Process and consistently achieve a platform conversion of 65% or greater.
- Support cash-wrap procedures and process transactions accurately, promote add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
- Follow procedures for special-order dresses and work toward add-on goals for headpieces, foundations, and shoes.
- Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and qualify for Circle of Excellence.
- Carry out assigned processes, contests, programs, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately record scheduled shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned development training and myLearning courses, remain current with the curriculum, share product knowledge with fellow stylists, celebrate team successes, and apply coaching and feedback.
- Perform additional duties as assigned by store management.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Discount for identity theft protection
- Home and auto insurance discounts
- Mobile service discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
