Part Time Bridal Sales

David's Bridal • Las Vegas, NV

23d • $12 - $17

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs store presentation and operational duties. Bridal Stylists act as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The Stylist reports to the Store Manager in partnership with the Sales Manager.

Stylists welcome and assist customers in person and by phone, prepare for appointments, understand customer needs, recommend gowns and related products, and help customers plan for alterations and future appointments. They use store systems and iPad tools to manage customer flow and provide product and service information. The role also supports transactions, merchandising, store standards, inventory activities, loss prevention, and team goals. This is a part-time position.

Requirements

• High school diploma or equivalent.
• Ability to provide friendly, empathetic, professional customer service and communicate effectively with customers.
• Ability to support sales goals, follow selling behaviors and procedures, and work collaboratively with a store team.
• Ability to stand, walk, and sit for extended periods; reach; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

• 1–2 years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience using a computerized point-of-sale system.

Responsibilities

• Welcome customers with genuine enthusiasm, communicate clearly, and adapt communication style to customer needs.
• Use appointment, customer, and point-of-sale systems and iPad tools to manage customer flow and provide information.
• Provide service to multiple customers, address concerns, and escalate issues to leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by asking questions and listening to understand customers’ expectations and needs.
• Help customers identify a gown or dress, striving to find the right item within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain alterations and personalization services, promote those services, and partner with Alterations Specialists to arrange appointments.
• Help the store team achieve its goal of 80% conversion of brides sold to Alterations appointments.
• Take and enter required measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, and promotion-ready store standards and report broken or damaged equipment to management.
• Meet dress code standards and offer David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and provide product and service information to build satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process.
• Support cash-wrap processes and accurate transactions, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses.
• Consistently achieve a platform conversion of 65% or greater and add-on goals of 75% for headpieces, 10% for foundations, and 20% for shoes.
• Schedule return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion trend expertise; strive to exceed sales targets and qualify for Circle of Excellence membership.
• Execute assigned processes, behaviors, contests, programs, promotions, signage, visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for scheduled shifts, breaks, and meals; follow loss-prevention and security policies.
• Complete assigned training and myLearning courses, including required courses within the first 90 days, and keep the curriculum current.
• Share sales expertise and product knowledge with colleagues, celebrate team successes, and use coaching and feedback to improve.
• Perform additional duties as assigned.

Benefits

• Team bonus
• Dayforce Wallet early pay
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental insurance for critical illness, hospital indemnity, and accidental injury
• 401(k) program
• Discount for identity theft protection
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED