Part Time Bridal Sales

David's Bridal • Merrillville, IN

23d • $13 - $17

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers. Stylists deliver 5-Star Customer Service, work toward sales and productivity goals by following the company’s selling behaviors, and support store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The role reports to the Store Manager in partnership with the Sales Manager.

The position involves welcoming and assisting customers in person and by phone; preparing for appointments; identifying customer needs and helping them find appropriate gowns or dresses; and supporting appointments, alterations, personalization, and follow-up. Stylists use customer-management, point-of-sale, and iPad tools to support the shopping experience. They also assist with transactions, store standards, merchandising, inventory, loss prevention, and team sales and service goals.

This is a part-time position. The posted description does not provide a specific pay range or location-specific starting rate.

Requirements

• High school diploma or equivalent.
• Ability to provide customer-focused service and communicate effectively with customers.
• Ability to use computerized point-of-sale and customer-management systems.
• Ability to meet sales, service, and operational goals and work collaboratively with a team.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers with genuine enthusiasm, communicate clearly, and adapt communication to their needs.
• Use appointment, customer-management, point-of-sale, and iPad systems to manage customer flow and provide service and product information.
• Serve multiple customers while providing exceptional service; address concerns and escalate them to leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build customer relationships by asking questions and listening to understand expectations and needs.
• Help customers identify a gown or dress, striving to find the right choice within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain and promote alterations and personalization services; coordinate appointments with Alterations Specialists and support the store goal of converting 80% of brides sold to alterations appointments.
• Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management and follow dress-code standards.
• Promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
• Meet hourly sales productivity standards by using the 5-Step Selling Process and consistently achieve at least 65% platform conversion.
• Accurately process transactions and follow cash-wrap behaviors, including discussing the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow special-order dress procedures and work toward add-on goals: headpieces 75%, foundations 10%, and shoes 20%.
• Schedule return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training promptly and continually develop product knowledge and fashion-trend expertise; strive to exceed sales targets and qualify for Circle of Excellence.
• Carry out assigned processes, behaviors, contests, and programs, including promotion and sign setup, visual and merchandising changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for scheduled shifts, breaks, and meals; follow loss-prevention and security policies.
• Complete assigned training and myLearning courses within the first 90 days and keep the curriculum current.
• Share sales expertise and product knowledge with fellow stylists, celebrate team successes, and respond constructively to coaching and feedback.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED