Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform duties supporting store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate the values and critical success factors of the David’s Bridal brand. The role reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes and assists customers, learns their needs, recommends gowns and related products and services, and supports appointment planning and follow-up. The role also involves using customer-management, point-of-sale, and iPad tools; partnering with Alterations Specialists; maintaining store standards; processing transactions; supporting promotions and merchandising; and following operational, security, and loss-prevention procedures. Stylists complete required training, build product and fashion knowledge, and contribute to team sales, service, and operational goals.
Requirements
- High school diploma or equivalent.
- Personal integrity, including matching words with actions to build trust and respect.
- Drive and determination to pursue results and persist through challenging situations.
- Ability to build and maintain positive relationships within and across teams.
- Ability to perform the physical demands of the role, including standing, walking, and sitting for extended periods; reaching; climbing stairs; stooping, kneeling, crouching, or crawling; communicating with customers; and occasionally lifting up to 25 pounds.
- Ability to see up close and at a distance, use peripheral vision and depth perception, and look at, read, and use computers and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers with genuine enthusiasm in person and by phone, communicating clearly and adapting communication style to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide a 5-Star customer experience.
- Serve multiple customers at once, address concerns, and escalate issues or partner with store leadership when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build customer relationships by asking questions, listening to needs, and helping identify suitable gowns or dresses, aiming to find the right option within the first three try-ons.
- Review the Timeline Calendar, set and follow up on future appointments, and arrange appointments for the wedding party.
- Explain and promote alterations, personalization options, and related services; partner with Alterations Specialists to arrange fittings and personalization appointments.
- Take and enter measurements as required for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
- Meet dress code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and provide product and service information to support satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process and support cash-wrap processes, including accurate transactions, add-on sales, contact-information confirmation, policy and receipt review, and future appointment scheduling.
- Follow procedures for special-order dresses and work toward platform conversion and add-on sales goals.
- Complete training, build product knowledge and fashion expertise, and work toward sales targets and Circle of Excellence membership.
- Carry out assigned processes, behaviors, contests, programs, promotions, signage changes, merchandising, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned training and myLearning courses, remain current with the curriculum, accept coaching, and share sales expertise and product knowledge with coworkers.
- Celebrate team members’ successes and maintain positive relationships within and across teams.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker employee discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
