Part Time Bridal Sales

David's Bridal • Franklin, TN

23d • $14 - $18

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. The role delivers five-star customer service, achieves sales and productivity goals by following the company’s selling behaviors, and performs store presentation and operational duties. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager.

The Stylist welcomes and assists customers, prepares for appointments, learns customers’ needs, recommends gowns and related products, and supports alterations and personalization services. The role uses store systems and iPad tools to manage customer flow, provide product information, process transactions, and schedule follow-up appointments. Stylists also maintain store standards, support sales and operational initiatives, complete required training, and work collaboratively with the store team.

Requirements

• High school diploma or equivalent.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see at close and distant ranges, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience using a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and by phone, communicate clearly, and adapt service to customer needs.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product information.
• Provide service to multiple customers, address concerns, and escalate issues to store leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships with customers by understanding their expectations and needs, and work to identify a suitable gown within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain and promote alterations, personalization, and related services; partner with Alterations Specialists to arrange appointments.
• Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, promotional-ready store standards and report damaged or broken equipment to management.
• Meet dress code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and provide product and service information.
• Meet hourly sales productivity standards by using the 5-Step Selling Process.
• Support cash-wrap procedures and process transactions accurately, including add-on sales, service promotion, contact confirmation, policy and receipt review, and appointment scheduling.
• Follow special-order dress procedures and work toward platform conversion and add-on sales goals.
• Schedule return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training, build product knowledge and fashion expertise, and work toward sales targets and Circle of Excellence membership.
• Carry out assigned processes, behaviors, contests, and programs, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately record work shifts and breaks; and follow loss-prevention and security policies.
• Complete assigned development training and myLearning courses, receive coaching, and share product knowledge and sales expertise with teammates.
• Celebrate team members’ successes and perform additional duties as needed.

Benefits

• Team bonus
• Early access to pay through Dayforce Wallet
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile service discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance
• Competitive pay
• Rewarding work environment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED