Coo Jobs

About The Position

Requirements

• Bachelor’s degree in Business, Finance, Operations, IT, or related field.
• 8-10 years of related experience, including progressive leadership experience in operations.
• Strong background in operational planning, policy development, resource planning, risk management, and regulatory environments.
• Demonstrated success leading organizational change management and operational improvement initiatives.
• Ability to work effectively with senior managers, supervisors, department leaders, and cross-functional teams.
• Collaborative leadership style with strong verbal and written communication skills.
• Ability to manage competing organizational priorities and align departmental strategies to broader business objectives.

Nice To Haves

• Master’s degree in Business, Finance, Operations, IT, or related field.
• Experience in a community bank or similar-sized institution.
• Working knowledge of payments systems, payments processing, and related controls.
• Familiarity with core banking systems and digital banking platforms.
• Strong digital transformation expertise.
• Experience with organizational goal planning and objective setting.
• Continuous improvement, operational excellence, work process design, and process improvement experience.
• Ability to think holistically across departments and teams to solve complex problems.

Responsibilities

• Lead the planning, development, and execution of operational policies, processes, and priorities under the guidance of the CEO.
• Partner with executive leadership to translate strategic vision into operational goals, measurable outcomes, and sustainable business plans.
• Study, assess, and optimize business processes to improve operational efficiency, service quality, profitability, and organizational performance.
• Oversee complex initiatives focused on workflow improvement, cross-functional execution, operational excellence, and business readiness.
• Evaluate resource deployment, technology needs, software and hardware configurations, and related operational performance considerations.
• Assess and communicate operational risks to auditors, regulators, senior management, and the Board of Directors as appropriate.
• Establish tools and processes to collect relevant data, define KPIs, and use performance metrics to drive process improvement.
• Develop operating budgets and support effective operational policies and procedures aligned with business objectives.
• Provide strategic oversight for change management initiatives and new business process implementation.
• Participate in senior-level governing committees including Funds Management, Risk Management, Planning, Technology Steering Committee, Product Team, Program Management, and Bank Management.

Benefits

• Stock option
• Comprehensive health, dental, and vision coverage
• 401K with employer contribution
• Paid time off and holidays
• Executive-level benefits and professional development opportunities