Part Time Bridal Sales

David's Bridal•Tulsa, OK

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. Stylists deliver 5-Star Customer Service, work toward sales and productivity goals by following the company’s selling behaviors, and perform store presentation and operational duties. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and success factors. The role reports to the Store Manager in partnership with the Sales Manager. The position involves welcoming customers, understanding their needs, recommending gowns and related products and services, supporting appointments and alterations, processing transactions, and helping maintain store standards. Stylists also participate in training, merchandising, inventory tasks, loss prevention, and other duties assigned by store management. The job is part-time. The standard base pay range varies by state and is not provided in the posting.

Requirements

  • High school diploma or equivalent.
  • Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

  • One to two years of prior retail experience in an apparel, service, or specialty store environment.
  • Prior experience with a computerized point-of-sale system.

Responsibilities

  • Welcome customers in person and by phone, communicate clearly, and adapt communication style to their needs.
  • Use appointment, customer, and point-of-sale systems, along with iPad tools, to manage customer flow and provide a strong customer experience.
  • Serve multiple customers, address concerns, and escalate issues to the leadership team when appropriate.
  • Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
  • Build relationships by asking questions, listening to customers’ expectations, and identifying appropriate gowns or dresses.
  • Strive to identify a suitable gown or dress within the customer’s first three try-ons.
  • Review the Timeline Calendar, schedule future appointments, and follow up with customers.
  • Explain alterations and personalization services, partner with Alterations Specialists, and help achieve the store’s alterations-appointment conversion goal.
  • Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
  • Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
  • Follow dress code standards and promote David’s Bridal loyalty and partner programs.
  • Respond promptly to customer questions and provide product and service information.
  • Meet hourly sales productivity standards using the 5-Step Selling Process and consistently work toward platform conversion and add-on goals.
  • Support cash-wrap behaviors and process transactions accurately, promote add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
  • Follow procedures for special-order dresses and schedule return appointments for the wedding party.
  • Complete training, build product and fashion knowledge, and work toward sales targets and Circle of Excellence membership.
  • Carry out assigned processes, contests, programs, promotional and sign setup, merchandising and visual changes, markdowns, and inventory counts.
  • Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
  • Complete assigned development training and myLearning courses, remain current with the curriculum, share expertise with colleagues, celebrate team successes, and respond to coaching and feedback.
  • Perform additional duties as needed.

Benefits

  • Competitive pay
  • Team bonus
  • Dayforce Wallet early pay access
  • Referral incentive program
  • Dream Maker discount after the first pay period
  • Vision care
  • Supplemental critical illness, hospital indemnity, and accidental injury insurance
  • 401(k) program
  • Identity theft protection discount
  • Home and auto insurance discounts
  • Mobile discounts
  • Legal benefits through MetLife Hyatt Legal Plans
  • Pet insurance
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