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Master Stylist

Ulta Beauty, Inc.•Columbus, OH

About The Position

The Master Stylist engages with guests to understand their hair care needs and recommend appropriate products and services. The role delivers professional salon services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager by contributing to service sales, productivity, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Master Stylist performs a range of salon and beauty services, builds guest relationships and clientele, and supports store sales, loyalty, and promotional initiatives. They maintain knowledge of industry trends and products, follow service and safety protocols, and help keep salon and store areas clean and operationally ready. The role requires a cosmetology license and previous relevant work experience, along with proficiency in salon techniques, equipment, chemicals, and product recommendations. A flexible schedule including days, evenings, weekends, and holidays is required.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Consult with guests and develop relationships through appropriate retail and service recommendations.
  • Serve walk-in and other guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support a collaborative guest experience.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for continued professional development.
  • Follow company policies, procedures, standards, safety and sanitation practices, infection-control procedures, and applicable state board guidelines.
  • Follow established service protocols and use booking and clientele systems to schedule return visits and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

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Based on current job postings on Teal, the average Stylist salary in the US is approximately $50,000 per year, with a typical range of $25,000 to $83,000.
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