Stylist

Ulta Beauty, Inc.•Rio Grande, NJ

1d•Onsite

About The Position

The Stylist engages with guests to understand their hair care needs, consults on services and products, and delivers professional salon services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships and clientele, recommends and sells products and services, and helps achieve sales, productivity, and guest loyalty goals. The role also supports store events and promotions, follows service and safety protocols, maintains salon and store standards, and complies with company policies and applicable state board guidelines. A cosmetology license is required; previous relevant salon experience is preferred.

Requirements

Cosmetology license.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency with equipment and chemicals used to perform technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to meet the role’s physical demands, including frequent mobility, standing for long periods, and continuous lifting or moving of up to 10 pounds.

Nice To Haves

Previous relevant salon experience.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; provide makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests and recommend appropriate retail and salon services.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and relevant product and service recommendations.
Maintain high customer-service and salon-image standards and serve walk-in guests in a timely, efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory training and meetings for ongoing professional development.
Follow company policies, procedures, standards, safety, sanitation, and infection-control procedures, including applicable state board guidelines.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices to protect company assets.
Complete other operational tasks as directed.