Stylist

Ulta Beauty, Inc. • Fall River, MA

10d

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Stylist performs salon services, builds guest relationships and clientele, contributes to service and retail sales goals, and helps deliver a consistent, high-quality guest experience. The role also follows safety, sanitation, infection-control, and operational standards. Work includes frequent mobility and standing, continuous lifting or moving of items up to 10 pounds, frequent bending and related movements, and frequent coordination and manipulation of objects.

Requirements

• Cosmetology license.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• Previous relevant salon experience is preferred.

Responsibilities

• Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate business acumen and identify opportunities for growth.
• Demonstrate products to guests and support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
• Maintain prompt and regular attendance.
• Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
• Meet customer-service and salon-image standards and serve walk-in guests in a timely, efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, standards, service protocols, and state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned areas, including the salon and other store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets while providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed