Stylist

Ulta Beauty, Inc.•Fayetteville, AR

12d

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of hair and beauty services, builds guest relationships and clientele, and contributes to service and retail sales goals. They help create a consistent guest experience by following service protocols, safety and sanitation procedures, and Ulta Beauty policies and standards. The role also includes participating in store events and training, maintaining salon and store standards, and working a flexible schedule that may include days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using the equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; perform makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Demonstrate business acumen and identify opportunities for growth.
Conduct product demonstrations to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Provide high standards of customer service and maintain salon image standards; serve walk-in guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support exceptional guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
Attend mandatory trainings and meetings.
Follow Ulta Beauty policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
Use established service protocols and booking and clientele systems to support consistent service and book return visits and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention best practices, protect company assets, and perform other operational tasks as directed.