Optical Stylist

SEE Eyewear•Birmingham, MI

About The Position

The SEE Optical Stylist represents the SEE brand by combining fashion, optical expertise, and personalized service. The role provides high-touch styling and sales support, builds ongoing client relationships, meets sales goals, and works with teammates and an optometrist to create a seamless customer and patient experience. It also includes product education, visual merchandising, accurate sales and insurance processing, routine store operations, and security awareness. Candidates in some states may need to meet state licensing requirements to perform optical fitting and dispensing duties.

Requirements

  • Passion for fashion, eyewear, and personal styling.
  • Confidence in a sales-driven environment with measurable goals.
  • Proactive, entrepreneurial, self-motivated approach and drive to succeed.
  • Strong communication skills with customers and teammates.
  • Comfort working with medical records and insurance portals.
  • Openness to feedback and interest in professional growth.
  • Team-first attitude and willingness to step up where needed.
  • Availability to work nights and weekends.
  • Ability to stand for extended periods, up to 8 hours, and lift up to 30 lbs.
  • Compliance with SEE’s dress code and fashion-forward presentation.
  • Tech-savvy and comfortable using POS systems, insurance portals, Microsoft Office including Excel, Teams, and OneDrive.
  • May need to be a licensed dispensing optician or registered apprentice in states with applicable licensing laws.

Nice To Haves

  • Retail experience preferred.
  • Retail optical experience is a plus, but not required; training is available.
  • In states without licensing requirements, prior optical experience or certification is preferred.

Responsibilities

  • Deliver a high-touch, fashion-forward client experience consistent with SEE’s styling and selling standards.
  • Maintain an active client book and build long-term relationships through follow-ups, outreach, styling recommendations, and personalized communication.
  • Meet or exceed individual sales goals and key performance indicators.
  • Team-sell and collaborate with teammates to deliver a seamless customer experience.
  • Share knowledge of fashion trends and styling techniques.
  • Partner with an optometrist several days a week to support the patient experience and drive sales.
  • Learn SEE’s exclusive frame collections, lens offerings, and enhancements.
  • Style clients and present eyewear as a personal fashion statement.
  • Maintain merchandising and visual standards.
  • Process sales and insurance information accurately using point-of-sale and practice management systems.
  • Perform daily operational tasks, including opening and closing, register balancing, and deposits.
  • Follow company policies for pricing, discounts, remakes, returns, and promotional offers.
  • Use downtime to complete operational tasks and support store upkeep.
  • Watch for potential security risks, shoplifting, or suspicious behavior and respond to and report theft or safety incidents.
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