Optical Stylist

SEE Eyewear•Germantown, TN

About The Position

SEE Optical Stylists represent the SEE brand by combining fashion, optical expertise, and personalized customer service. They work in a boutique retail environment, offering styling advice, building client relationships, and delivering a high-touch experience intended to encourage repeat business and create VIP experiences. Stylists partner with teammates and an optometrist several days a week to support a seamless customer and patient experience while driving sales. The role includes learning SEE’s exclusive frames, lenses, and enhancements; styling eyewear as a personal fashion statement; and maintaining visual standards. Stylists also process sales and insurance information, complete store operations, follow company policies, and remain alert to security or safety concerns. Night and weekend availability is required. Retail optical experience is helpful but not required, and SEE will train the right candidate.

Requirements

Passion for fashion, eyewear, and personal styling.
Confidence in a sales-driven environment with measurable goals.
Proactive, entrepreneurial, self-motivated approach and drive to succeed.
Strong communication skills with customers and teammates.
Comfort working with medical records and insurance portals.
Openness to feedback and interest in professional growth.
Team-first attitude and willingness to step up where needed.
Night and weekend availability.
Ability to stand for extended periods, up to 8 hours, and lift up to 30 lbs.
Compliance with SEE’s dress code and fashion-forward presentation.
Tech-savvy and comfortable using POS systems, insurance portals, Microsoft Office (including Excel), Teams, and OneDrive.
In states with applicable licensing laws, may need to be a licensed dispensing optician or a registered apprentice under supervision to perform optical fitting and dispensing duties.

Nice To Haves

Retail experience preferred.
Retail optical experience is a plus, but not required; SEE will train the right candidate.
In states without licensing requirements, prior optical experience or certification is preferred.

Responsibilities

Deliver a high-touch, fashion-forward client experience in accordance with SEE’s styling and selling standards.
Maintain an active client book and build long-term relationships through follow-ups, outreach, styling recommendations, and personalized communication.
Meet or exceed individual sales goals and KPIs.
Team-sell with colleagues to provide a seamless customer experience.
Share fashion trends and styling techniques with clients.
Partner with an optometrist several days a week to support the patient experience and drive sales.
Learn SEE’s exclusive frame collections, lens offerings, and enhancements.
Style clients and position eyewear as a personal fashion statement.
Maintain merchandising and visual standards.
Accurately process sales and insurance information using POS and practice management systems.
Perform operational tasks, including opening and closing, register balancing, and deposits.
Follow policies governing pricing, discounts, remakes, returns, and promotions.
Use downtime to complete operational tasks and support store upkeep.
Watch for potential security risks, shoplifting, or suspicious behavior, and respond to and report theft or safety incidents.