Optical Stylist

SEE Eyewear•Germantown, TN

About The Position

SEE Eyewear is seeking a passionate, style-savvy Optical Stylist to represent the brand in a boutique retail setting. The role combines fashion, optical expertise, sales, and personalized client service. The Stylist builds relationships through styling advice, intentional clienteling, follow-ups, and personalized communication, while helping clients find eyewear that suits their individual style. The position partners with an optometrist several days a week to support a seamless patient experience and drive sales. The Optical Stylist becomes knowledgeable about SEE’s exclusive frame collections, lens offerings, and enhancements; maintains merchandising and visual standards; and accurately processes sales and insurance information. The role also includes store operations, such as opening and closing, register balancing, deposits, and upkeep, as well as awareness of and appropriate response to potential security or safety incidents. In states with applicable licensing laws, a licensed dispensing optician or registered apprentice under supervision may be required to perform optical fitting and dispensing duties. In states without these requirements, licensing may not be mandatory; prior optical experience or certification is preferred. Retail optical experience is a plus but is not required, and the employer will train the right candidate.

Requirements

  • Passion for fashion, eyewear, and personal styling.
  • Confidence in a sales-driven environment with measurable goals.
  • Proactive, entrepreneurial, self-motivated approach and drive to succeed.
  • Strong communication skills with customers and teammates.
  • Comfort working with medical records and insurance portals.
  • Openness to feedback and interest in professional growth.
  • Team-first attitude and willingness to step up where needed.
  • Night and weekend availability.
  • Ability to stand for extended periods, up to 8 hours, and lift up to 30 lbs.
  • Ability to comply with SEE’s dress code and fashion-forward presentation standards.
  • Tech-savvy and comfortable using POS systems, insurance portals, Microsoft Office including Excel, Teams, and OneDrive.
  • A licensed dispensing optician or registered apprentice may be required in states with licensing laws to perform optical fitting and dispensing duties.

Nice To Haves

  • Retail experience preferred.
  • Retail optical experience is a plus but is not required.
  • Prior optical experience or certification is preferred in states where licensing is not mandatory.

Responsibilities

  • Deliver a high-touch, fashion-forward client experience in accordance with SEE’s styling and selling standards.
  • Maintain an active client book and build long-term relationships through follow-ups, outreach, styling recommendations, and personalized communication.
  • Meet or exceed individual sales goals and KPIs.
  • Partner with teammates to team-sell and provide a seamless customer experience.
  • Share knowledge of fashion trends and styling techniques with clients.
  • Partner with an optometrist several days a week to support the patient experience and drive sales.
  • Learn SEE’s exclusive frame collections, lens offerings, and enhancements.
  • Style clients and present eyewear as a personal fashion statement.
  • Maintain merchandising and visual standards for the boutique.
  • Process sales and insurance information accurately using POS and practice management systems.
  • Perform daily operational tasks, including opening and closing procedures, register balancing, and deposits.
  • Follow company policies for pricing, discounts, remakes, returns, and promotions.
  • Use downtime to complete operational tasks and support store upkeep.
  • Remain alert to potential security risks, shoplifting, or suspicious behavior, and respond to and report theft or safety-related incidents as appropriate.
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