Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs duties related to store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager. Stylists welcome and assist customers, prepare for appointments, learn customers’ needs, recommend gowns and related products, and support the customer throughout the shopping and alteration process. They use customer-management, appointment, point-of-sale, and iPad systems; maintain store standards; process transactions; and contribute to sales, service, and operational goals. The role also includes training, teamwork, loss prevention, and other duties as assigned. This is a part-time position. The stated pay range is not provided in the posting; compensation varies based on factors including position, location, training, experience, and internal equity.
Requirements
- High school diploma or equivalent degree.
- Ability to provide customer service and sales support to multiple customers while communicating clearly and professionally.
- Ability to use computerized systems, including customer, appointment, and point-of-sale tools.
- Ability to meet the physical demands of the role, including standing, walking, sitting for extended periods, reaching, climbing stairs, stooping, kneeling, crouching, or crawling; occasionally lifting up to 25 pounds; and using vision and hearing to assist customers and work with computers and electronic devices.
- Personal integrity, drive, determination, commitment, and the ability to persevere through challenging situations.
- Ability to build and maintain positive relationships within and across teams.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty-store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers with friendly enthusiasm in person and over the phone, communicate clearly, and adapt communication to customer needs.
- Use appointment, customer-management, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Provide exceptional service to multiple customers, address concerns, and escalate issues or partner with leadership when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build relationships by asking questions and listening to understand customers’ emotional and practical needs.
- Help customers identify a suitable gown or dress, striving to do so within the first three try-ons.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Explain and promote alterations and personalization services; coordinate appointments with Alterations Specialists and support the store’s alterations appointment conversion goal.
- Ensure measurements are taken and entered as required for dress orders and to minimize returns and exchanges.
- Maintain clean, organized, promotional-ready store standards and report broken or damaged equipment to store management.
- Meet dress code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
- Meet hourly sales productivity standards by using the 5-Step Selling Process.
- Support cash-wrap processes and accurately complete transactions, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
- Follow procedures for special-order dresses and work toward platform conversion and add-on sales goals.
- Set follow-up appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and continually develop product knowledge and fashion-trend expertise; strive to exceed sales targets and become a Circle of Excellence member.
- Carry out assigned processes, behaviors, contests, and programs, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned development training and myLearning courses, remain current with the curriculum, share expertise with fellow stylists, celebrate team successes, and use coaching and feedback to improve.
- Perform additional duties as assigned by store management.
Benefits
- Rewarding environment and competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
