Bookseller Jobs

About The Position

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
• Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
• Be supportive and considerate of colleagues.
• Provide cheerful, helpful customer service.
• Show aptitude and willingness to learn new skills and store knowledge.
• Become proficient with registers, computers, tablets, programs, and other tools.
• Develop merchandising, visual merchandising, register, receiving, shelving, and product-location skills.
• Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect them with appropriate books and products.
• Maintain attractive store presentation, displays, cleanliness, and merchandising across books, gifts, toys, and other product categories.
• Operate registers quickly, accurately, and professionally.
• Help receive and unpack deliveries and shelve products efficiently and accurately.
• Find books and other products using personal and colleague knowledge, BookMaster, and available information tools.
• Support the café team when needed.
• Follow loss prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support as appropriate.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain store sections and backstock and help customers with their shopping.
• Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, membership, preorders, and new releases.
• Support colleagues and, when able and needed, other stores in the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• 401(k) with company match
• Transit benefits
• Medical, dental, and vision insurance
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement