Bookseller Jobs

About The Position

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs when able, including availability considerations for a store open early mornings to late evenings, every day including weekends and most holidays.
• Positive, purposeful, energetic, and reliable approach to assigned work.
• Supportive and considerate teamwork.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and knowledge.
• Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect readers with appropriate books and products.
• Maintain attractive store presentation, displays, merchandising, and cleanliness.
• Unpack and receive deliveries and shelve products efficiently and accurately.
• Operate the register quickly, competently, and reliably.
• Use product knowledge and available tools to locate books and other products for customers.
• Support the café team when needed.
• Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Develop knowledge of books across fiction, nonfiction, and children’s categories and use it to maintain sections and make customer recommendations.
• Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
• Develop knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand, and maintain those sections and backstock.
• Support key sales objectives, products, and new releases across store categories.
• Maintain reliable and punctual attendance, be flexible when able to fill scheduling gaps, and support colleagues and customers.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• 401(k) with company match
• Transit benefits
• Medical, dental, and vision coverage
• Healthcare and dependent-care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement