Bookseller Jobs

About The Position

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs; the store operates early mornings through late evenings every day, including weekends and most holidays.
• A positive, purposeful, energetic, and reliable approach to assigned work.
• Considerate and supportive teamwork, including willingness to help colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform prolonged standing, repetitive bending, lifting, and a lot of walking.
• Willingness to support other stores in the wider Cluster when able and needed.

Responsibilities

• Welcome customers, answer questions, and connect readers with appropriate titles and products.
• Maintain attractive store presentation, tidy displays, and keep the store clean.
• Unpack and shelve deliveries, maintaining accurate and efficient shelving.
• Operate registers quickly, reliably, and professionally.
• Use store technology, including registers, computers, tablets, programs, and other tools.
• Maintain book and other product sections and backstock through merchandising and visual presentation.
• Locate books and other products using personal or colleague knowledge, BookMaster, and available information tools.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Make book recommendations and help customers with shopping throughout varied store sections.
• Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance and fill scheduling gaps when able.
• Support colleagues and comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for employees scheduled at least 20 hours per week)
• Company-paid holidays (for employees scheduled at least 20 hours per week)
• Transit benefit (for employees scheduled at least 20 hours per week)
• 401(k) with company match (for employees scheduled at least 20 hours per week)
• Comprehensive medical, dental, and vision health benefits (for employees scheduled at least 30 hours per week)
• Healthcare and dependent care spending accounts (for employees scheduled at least 30 hours per week)
• Disability benefits (for employees scheduled at least 30 hours per week)
• Life insurance (for employees scheduled at least 30 hours per week)
• Tuition reimbursement (for employees scheduled at least 30 hours per week)