Bookseller - Temporary

Barnes & Noble•Fairless Hills, PA

5d•Onsite

About The Position

A Bookseller is an integral member of Barnes & Noble’s bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are trained to use store technology and information tools; maintain book, gifting, toy, and other product displays; support receiving and shelving; assist customers in finding products; and support the café team when needed. They are also expected to understand loss-prevention procedures and de-escalation techniques, identify potential theft or problematic behavior, and seek support when appropriate. The work involves prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may support other stores in the wider Cluster when able and needed. As their knowledge develops, Booksellers maintain store sections and backstock, make customer recommendations, and support sales objectives and new releases across books and other merchandise categories. The role offers a career path toward Senior Bookseller as the employee develops and demonstrates the required skills. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, willing, energetic, and reliable approach to assigned work.
A considerate and supportive attitude toward colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help connect them with appropriate books and products.
Maintain the presentation and cleanliness of the store, including book, gifting, toy, and other product displays.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Help customers locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and make effective customer recommendations.
Support sales objectives and products such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable, punctual attendance and be flexible in responding to store scheduling needs.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.