Bookseller - Temporary

Barnes & Noble•Kennewick, WA

12d•$17 - $19

About The Position

A Bookseller is an integral member of a Barnes & Noble bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering operational skills and developing product knowledge across books and other store categories. Booksellers may support the café team and, if able and needed, work in other stores within the wider Cluster. As skills and expertise develop, the career path may progress to Senior Bookseller. The role requires compliance with company policies and procedures.

Requirements

Positive, energetic, reliable, and willing approach to assigned work.
Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including the ability to fill scheduling gaps when able.
Cheerful, helpful customer service and consideration toward colleagues.
Aptitude and willingness to learn new skills and product knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Comfortable and efficient use of varied technology, including registers, computers, tablets, programs, and other tools.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, displays, and cleanliness, including book, gifting, toy, and other product sections.
Unpack and receive deliveries, and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock, make book recommendations, and help customers with shopping.
Support sales objectives and promote relevant products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, be flexible when able to fill scheduling gaps, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for eligible schedules.
Company-paid holidays.
401(k) with company match, depending on scheduled hours and eligibility.
Medical, dental, and vision benefits for eligible employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for eligible employees scheduled 30 or more hours per week.
Disability benefits and life insurance for eligible employees scheduled 30 or more hours per week.
Transit benefit.
Tuition reimbursement.