Bookseller - Temporary

Barnes & Noble•Sandy, UT
•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and connecting readers with books and other products. The role also helps maintain attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and serving customers at the register. Booksellers are expected to be cheerful, helpful, reliable, punctual, positive, supportive of colleagues, willing to learn, and enthusiastic about bookselling. Booksellers learn and perform operational duties including using store technology, merchandising books and other product categories, operating registers, receiving and shelving deliveries, locating products using available information tools, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, recommend books, help customers, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as skills develop. Employees must comply with company policies and procedures. Benefits vary according to scheduled weekly hours and location.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs; the store operates from early mornings to late evenings every day, including weekends and most holidays.
  • Positive, energetic, hardworking, and reliable approach to assigned tasks.
  • Considerate and supportive conduct toward colleagues.
  • Cheerful and helpful customer service.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
  • Willingness to support the café team when needed.
  • Ability to follow loss-prevention procedures and de-escalation techniques.

Responsibilities

  • Welcome customers, answer questions, and help them find suitable books and other products.
  • Maintain attractive store presentation and help ensure efficient store operations.
  • Unpack and shelve deliveries, tidy displays, and maintain sections and backstock.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology and information tools, including BookMaster, to locate products accurately.
  • Develop and apply merchandising and visual merchandising skills across books, gifting, toys, and other product categories.
  • Support the café team when needed.
  • Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or issues.
  • Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Make effective book recommendations and help customers with their shopping.
  • Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Maintain reliable and punctual attendance, be flexible in responding to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible scheduled-hours groups)
  • Company-paid holidays (for eligible scheduled-hours groups)
  • 401(k) with company match (for eligible scheduled-hours groups)
  • Transit benefits (for eligible scheduled-hours groups)
  • Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
  • Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
  • Disability benefits (for employees scheduled 30 hours or more)
  • Life insurance (for employees scheduled 30 hours or more)
  • Tuition reimbursement (for employees scheduled 30 hours or more)
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