Bookseller - Temporary

Barnes & Noble•Princeton, NJ

14d•$16

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, working registers, and providing professional customer service. Booksellers are expected to be reliable, flexible, positive, helpful to colleagues and customers, and willing to learn. The store operates from early morning to late evening every day, including weekends and most holidays, and scheduling flexibility may be needed. Booksellers learn and perform operational tasks using registers, computers, tablets, programs, BookMaster, and other information tools. They develop merchandising and visual presentation skills, support receiving and accurate shelving, assist the café team when needed, and follow loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in the wider Cluster when able and needed. As their knowledge grows, Booksellers build expertise across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use that knowledge to maintain sections and backstock, make recommendations, help customers, and support sales priorities such as Monthly Picks, Book of the Year, Membership, preorders, products, and new releases. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able; the store is open early mornings to late evenings every day, including weekends and most holidays.
A positive, purposeful, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store displays, cleanliness, and product presentation.
Unpack deliveries and shelve books and other products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology and information tools, including BookMaster, to locate products and assist customers.
Support receiving, merchandising, visual merchandising, and backstock maintenance across store sections.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other product categories to maintain sections, make recommendations, and assist customers.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Provide flexible support for scheduling gaps and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.