Bookseller - Temporary

Barnes & Noble•Minnetonka, MN

13d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and day-to-day operations by maintaining displays, unpacking and shelving deliveries, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role involves mastering operational skills such as using store technology, merchandising books and other products, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work requires prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they gain experience, they develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales priorities. With demonstrated mastery of the role, Booksellers are expected to advance to Senior Bookseller. The position is temporary, and employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts spanning early mornings to late evenings and including weekends and most holidays.
Positive, purposeful, energetic, and reliable approach to assigned work.
Considerate and supportive behavior toward colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, including displays, cleanliness, and merchandising across books, gifting, toys, and other product categories.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and professionally.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Maintain reliable and punctual attendance and, when able, fill scheduling gaps in response to store needs.
Support colleagues and contribute to a positive, helpful team environment.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Maintain store sections and backstock and help customers with shopping across store categories.
Make effective book recommendations and support sales priorities such as Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Work at other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week
Company-paid holidays for employees scheduled 20 hours or more per week
401(k) with company match for employees scheduled 20 hours or more per week
Transit benefits for employees scheduled 20 hours or more per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
Disability benefits for employees scheduled 30 hours or more per week
Life insurance for employees scheduled 30 hours or more per week
Tuition reimbursement for employees scheduled 30 hours or more per week