Bookseller - Temporary

Barnes & Noble • Cheshire, CT

12d • Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and products, maintaining attractive store displays, helping the store run efficiently, processing deliveries and shelving merchandise, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling.

Booksellers are trained to use store technology and registers; maintain merchandising, visual presentation, and cleanliness; receive and unpack deliveries; shelve merchandise accurately; locate products using personal and colleagues’ knowledge and available information tools; support the café team when needed; and follow loss-prevention procedures and de-escalation techniques. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed.

As they gain experience, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products. They use this expertise to maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. The position provides a development path toward Senior Bookseller, with further challenges and growth opportunities. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store needs, including availability aligned with a store open early mornings through late evenings every day, including weekends and most holidays.
• Positive, willing, energetic, and reliable approach to assigned work.
• Considerate and supportive behavior toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find appropriate books and other products.
• Maintain attractive store displays, merchandising, and cleanliness, including book presentation and other product categories.
• Help unpack and receive deliveries and shelve merchandise efficiently and accurately.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Use store technology and information tools to locate books and products.
• Support the café team when needed.
• Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of books and other store product categories and use it to maintain sections and backstock.
• Make effective book and product recommendations to customers.
• Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
• Support colleagues and contribute to the wider Cluster, including working in other stores when able and needed.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for applicable scheduled hours)
• Company-paid holidays (for applicable scheduled hours)
• 401(k) with company match (for applicable scheduled hours)
• Transit benefits (for applicable scheduled hours)
• Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours)
• Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
• Disability benefits (for employees scheduled 30 or more hours)
• Life insurance (for employees scheduled 30 or more hours)
• Tuition reimbursement (for employees scheduled 30 or more hours)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed