Bookseller - Temporary

Barnes & Noble•Plano, TX

13d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the store’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, keeping sections and backstock organized, and serving customers quickly and professionally at the register. Booksellers are expected to develop operational skills across the store, including using registers, computers, tablets, programs, and other tools; merchandising and visual presentation; receiving and shelving products; locating items with available information tools; supporting the café team when needed; and following loss prevention procedures and de-escalation techniques. The work involves physical activity and may include supporting other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge of books and other store categories, maintain sections, make recommendations, and support sales objectives and new releases. The role complies with company policies and procedures. As employees master the role’s skills, they are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and store knowledge.
Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Develop merchandising and visual merchandising skills.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and connect them with appropriate titles and products.
Maintain attractive store presentation, displays, and cleanliness.
Unpack and shelve deliveries and maintain sections and backstock accurately.
Operate registers quickly and reliably while providing professional customer service.
Use store technology and information tools to locate books and products.
Develop book knowledge across fiction, nonfiction, and children’s books, and make effective recommendations.
Build knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.